Ourisman Lexus of Rockville - Service Center

Everyone who works in service is very helpful and nice! My car had not been driven in over a year . I was pleased to see that everything had been checked. My car had not been driven in over a year . I was pleased to see that everything had been checked. More

Mike went overboard to make sure my car was perfect. There was a big scratch that he had buffed out. And I appreciated the valet service. There was a big scratch that he had buffed out. And I appreciated the valet service. More

The service department guys are the best I trust Shawn with my Lexus 100 💯 percent he is patient professional and his knowledge of my car is on point, I would never go anywhere else. with my Lexus 100 💯 percent he is patient professional and his knowledge of my car is on point, I would never go anywhere else. More

I've had several cars inspected at lexus or Rockville, and one suv repaired. They are very good, responsive and friendly. Justin in the service department is super to work with and very knowledgeable. and one suv repaired. They are very good, responsive and friendly. Justin in the service department is super to work with and very knowledgeable. More

My service was excellent. They addressed all of my concerns. The staff is friendly and knowledgeable. I would definitely recommend this service center to others. concerns. The staff is friendly and knowledgeable. I would definitely recommend this service center to others. More

Jim Baker is the best service guy in the business! Always polite, attentive and professional. No one better! He explains what needs to be done and what should be done. polite, attentive and professional. No one better! He explains what needs to be done and what should be done. More

The price for purchase of parts and the installation of a Lexus trailer hitch on our GX was significantly lower than another Lexus local dealer. Lexus trailer hitch on our GX was significantly lower than another Lexus local dealer. More

I had my service Pp and there was a recall on gas tank topper- Justin was great.on helping and keeping me in the loop. topper- Justin was great.on helping and keeping me in the loop. More

Service rep was most attentive and professional. Mike was concerned about me (disabled vet) as much as he was about my Lexus. He could teach a class. concerned about me (disabled vet) as much as he was about my Lexus. He could teach a class. More

I appreciated the professionalism and expertise that I received from Oursiman Lexus’ Aaron G. The cost estimate for my car’s tire replacement work was reasonable. received from Oursiman Lexus’ Aaron G. The cost estimate for my car’s tire replacement work was reasonable. More