Ourisman Lexus of Rockville - Service Center

Ozzie was terrific. He was courteous, he kept us totally informed as the process proceeded ! Next time we come in for service we will only request Ozzie. Dr. Alan Brugg informed as the process proceeded ! Next time we come in for service we will only request Ozzie. Dr. Alan Brugg More

Excellent and attentive service! Lexus of Rockville has shown good service and delivery of great work product over the years. It is worth considering this shop for Lexus car repairs. shown good service and delivery of great work product over the years. It is worth considering this shop for Lexus car repairs. More

Had a wonderful experience with Pierr in the service department. He was honest with me about what repairs I needed and he went above and beyond to contact my warranty service and to make sure they cover department. He was honest with me about what repairs I needed and he went above and beyond to contact my warranty service and to make sure they covered what they were supposed to cover. Thank you Pierr! More

Mike went overboard to make sure my car was perfect. There was a big scratch that he had buffed out. And I appreciated the valet service. There was a big scratch that he had buffed out. And I appreciated the valet service. More

Everyone who works in service is very helpful and nice! My car had not been driven in over a year . I was pleased to see that everything had been checked. My car had not been driven in over a year . I was pleased to see that everything had been checked. More

I've had several cars inspected at lexus or Rockville, and one suv repaired. They are very good, responsive and friendly. Justin in the service department is super to work with and very knowledgeable. and one suv repaired. They are very good, responsive and friendly. Justin in the service department is super to work with and very knowledgeable. More

My service was excellent. They addressed all of my concerns. The staff is friendly and knowledgeable. I would definitely recommend this service center to others. concerns. The staff is friendly and knowledgeable. I would definitely recommend this service center to others. More

Jim Baker is the best service guy in the business! Always polite, attentive and professional. No one better! He explains what needs to be done and what should be done. polite, attentive and professional. No one better! He explains what needs to be done and what should be done. More

The service department guys are the best I trust Shawn with my Lexus 100 💯 percent he is patient professional and his knowledge of my car is on point, I would never go anywhere else. with my Lexus 100 💯 percent he is patient professional and his knowledge of my car is on point, I would never go anywhere else. More

The price for purchase of parts and the installation of a Lexus trailer hitch on our GX was significantly lower than another Lexus local dealer. Lexus trailer hitch on our GX was significantly lower than another Lexus local dealer. More