Ourisman Lexus of Rockville - Service Center
Rockville, MD
1,323 Reviews of Ourisman Lexus of Rockville - Service Center
Service rep was most attentive and professional. Mike was concerned about me (disabled vet) as much as he was about my Lexus. He could teach a class. concerned about me (disabled vet) as much as he was about my Lexus. He could teach a class. More
I appreciated the professionalism and expertise that I received from Oursiman Lexus’ Aaron G. The cost estimate for my car’s tire replacement work was reasonable. received from Oursiman Lexus’ Aaron G. The cost estimate for my car’s tire replacement work was reasonable. More
I purchased my Lexus NX 300 at Ourisman Lexus and recently had service recall work done there. As with all my service experiences there, the staff was friendly and professional. The work was done in recently had service recall work done there. As with all my service experiences there, the staff was friendly and professional. The work was done in a capable manner and on time.Car was returned washed and with a full tank! Nothing but positive things to say about my experience with Ourisman Lexus of Rockville.. More
Jimmy at Lexus of Rockville is consistently fabulous and without question, the reason I choose to have my vehicle serviced at this dealership. Jimmy is knowledgeable and I trust his advice and judgment. Ove without question, the reason I choose to have my vehicle serviced at this dealership. Jimmy is knowledgeable and I trust his advice and judgment. Overall the service department is excellent yet Jimmy stands out as exceptional. Would highly recommend this dealership for service. More
Very helpful staff. Prompt service. Fair pricing. No issues at all. Great customer experience! I will come back again for my car maintenance and trust them with my car issues at all. Great customer experience! I will come back again for my car maintenance and trust them with my car More
My experience with Ourisman Lexus of Rockville was outstanding!! Aaron Gutierrez provided exceptional customer service. He was very courteous and professional and kept me informed every step of the wa outstanding!! Aaron Gutierrez provided exceptional customer service. He was very courteous and professional and kept me informed every step of the way with my vehicle service needs. More
Service was prompt, efficient and thorough. Cost of service was reasonable and fair with no pressure to upsell additional service. I will return for scheduled service service was reasonable and fair with no pressure to upsell additional service. I will return for scheduled service More
Mike was exceptionally efficient and polite. Great service. Car was ready before time he quoted. Awesome! Appreciated the spacing in the lounge. Thank you much! service. Car was ready before time he quoted. Awesome! Appreciated the spacing in the lounge. Thank you much! More