Ourisman Lexus of Rockville - Service Center

Jimmy at Lexus of Rockville is consistently fabulous and without question, the reason I choose to have my vehicle serviced at this dealership. Jimmy is knowledgeable and I trust his advice and judgment. Ove without question, the reason I choose to have my vehicle serviced at this dealership. Jimmy is knowledgeable and I trust his advice and judgment. Overall the service department is excellent yet Jimmy stands out as exceptional. Would highly recommend this dealership for service. More

Very helpful staff. Prompt service. Fair pricing. No issues at all. Great customer experience! I will come back again for my car maintenance and trust them with my car issues at all. Great customer experience! I will come back again for my car maintenance and trust them with my car More

My experience with Ourisman Lexus of Rockville was outstanding!! Aaron Gutierrez provided exceptional customer service. He was very courteous and professional and kept me informed every step of the wa outstanding!! Aaron Gutierrez provided exceptional customer service. He was very courteous and professional and kept me informed every step of the way with my vehicle service needs. More

Service was prompt, efficient and thorough. Cost of service was reasonable and fair with no pressure to upsell additional service. I will return for scheduled service service was reasonable and fair with no pressure to upsell additional service. I will return for scheduled service More

Jimmy Baker as always was very knowledgeable and was able to answer my questions which lead to outstanding service. I will be a return customer. to answer my questions which lead to outstanding service. I will be a return customer. More

Mike was exceptionally efficient and polite. Great service. Car was ready before time he quoted. Awesome! Appreciated the spacing in the lounge. Thank you much! service. Car was ready before time he quoted. Awesome! Appreciated the spacing in the lounge. Thank you much! More

My experience with Lexus Rockville has been always very positive. Jimmy Baker in the service department is the best, very professional and knowledgeable. I have been going to that location for 11 years. T positive. Jimmy Baker in the service department is the best, very professional and knowledgeable. I have been going to that location for 11 years. Tim Wood in the sales department is also excellent. I highly recommend them both. More

I’ve had an unexplainable situation. Where during the course of an evening, I hadn’t touched the key fob in many hours, but all the windows and skylight opened on their own. This happened recently as wel course of an evening, I hadn’t touched the key fob in many hours, but all the windows and skylight opened on their own. This happened recently as well as once or twice before. It was checked out during my last visit but nothing was found More

Great service from Ourisman Lexus in Rockville. Serviceman Osbourne is highly recommended. They offer to drop off the car to Ashburn Virginia. Thank you again! Serviceman Osbourne is highly recommended. They offer to drop off the car to Ashburn Virginia. Thank you again! More

The scheduling was easy, the staff worked to meet the timeframes that were important due to current logistics. Shawn’s communication was great, let me know any issues that needed to be addressed, excelle timeframes that were important due to current logistics. Shawn’s communication was great, let me know any issues that needed to be addressed, excellent visit overall. More