Ourisman Lexus of Rockville - Service Center

My experience with Lexus Rockville has been always very positive. Jimmy Baker in the service department is the best, very professional and knowledgeable. I have been going to that location for 11 years. T positive. Jimmy Baker in the service department is the best, very professional and knowledgeable. I have been going to that location for 11 years. Tim Wood in the sales department is also excellent. I highly recommend them both. More

I’ve had an unexplainable situation. Where during the course of an evening, I hadn’t touched the key fob in many hours, but all the windows and skylight opened on their own. This happened recently as wel course of an evening, I hadn’t touched the key fob in many hours, but all the windows and skylight opened on their own. This happened recently as well as once or twice before. It was checked out during my last visit but nothing was found More

Great service from Ourisman Lexus in Rockville. Serviceman Osbourne is highly recommended. They offer to drop off the car to Ashburn Virginia. Thank you again! Serviceman Osbourne is highly recommended. They offer to drop off the car to Ashburn Virginia. Thank you again! More

The scheduling was easy, the staff worked to meet the timeframes that were important due to current logistics. Shawn’s communication was great, let me know any issues that needed to be addressed, excelle timeframes that were important due to current logistics. Shawn’s communication was great, let me know any issues that needed to be addressed, excellent visit overall. More

Top notch service, accommodation & follow-up simply the best!! Only great experiences with this Lexus dealer & service dept. Every effort made to make certain service was performed to satisfaction. best!! Only great experiences with this Lexus dealer & service dept. Every effort made to make certain service was performed to satisfaction. More

They were fast, polite and they even washed my car. The rep (sorry I for got his time) was helpful. The waiting area is nice too. rep (sorry I for got his time) was helpful. The waiting area is nice too. More

I’m always very happy with my experiences with Lexus. I have nothing but praise for Jose M. I feel that I’m in good honest hands. I’m fold what need to be done to my car and all the safety elements. So f have nothing but praise for Jose M. I feel that I’m in good honest hands. I’m fold what need to be done to my car and all the safety elements. So far, I’m pleased with My service.thank you. Joyce Taylor More

Always a pleasant experience at Lexus of Rockvilke. Staff/store is professional, personable, efficient & their current COVID-19 procedures in place help you feel at ease. Staff/store is professional, personable, efficient & their current COVID-19 procedures in place help you feel at ease. More

First visit to this dealership. My tire pressure was First visit to this dealership. My tire pressure was dangerously low. Ozzie in Service was courteous, attentive and professional. The tire was replac First visit to this dealership. My tire pressure was dangerously low. Ozzie in Service was courteous, attentive and professional. The tire was replaced quickly, car was washed, vacuumed and i was out the door in under an hour. I’m a satisfied customer. Bravo, Ozzie! More

Jose is very professional, he was wonderful, polite and patient and always gives great service. I would recommend him to all my family and friends. patient and always gives great service. I would recommend him to all my family and friends. More