Ourisman Lexus of Rockville - Service Center

This was a recall service requested by Toyota. So I dropped the car over there and came back to pick it before close. It was really nice dropped the car over there and came back to pick it before close. It was really nice More

Service team was extremely friendly and got a major service for me taken care of in no time. Justin was clear and communicative and addressed everything for my car. Overall great experience as always w service for me taken care of in no time. Justin was clear and communicative and addressed everything for my car. Overall great experience as always when working with Justin! More

Jimmy Baker serviced my previous 2010 RX350 for many years until I sold it in 2020. In August 2020. I purchased a new 2020 RX350 in New Jersey. I live in Virginia but elected to continue come to Maryla years until I sold it in 2020. In August 2020. I purchased a new 2020 RX350 in New Jersey. I live in Virginia but elected to continue come to Maryland to have Jimmy oversee the service of the new car. He is competent, loyal to the dealer and the customers . He is thorough in being sure that all repairs, etc are made, looks to give the best fair pricing and he is just sooooo good that I will put all the service on this new car in his capable hands!!! He is the best!!! I know as I have had his expertise for at least 7 or more years!!! More

Good Service and Good Customer Relationship Management by Ann! Checked my brakes and determined that I didn’t need to spend the money. Saving customers money while maintaining safety considerations is a go Ann! Checked my brakes and determined that I didn’t need to spend the money. Saving customers money while maintaining safety considerations is a good thing! More

Always 5 star service with Justin in Rockville! Aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa aaa More

Very helpful in getting my car to and from the dealership. The car was taken care of in a timely manner. Very pleased! Thank you. dealership. The car was taken care of in a timely manner. Very pleased! Thank you. More

Justin was very professional, helpful and understanding. He took his time to ask very important question and figure out what is needed most. Very honest person! He took his time to ask very important question and figure out what is needed most. Very honest person! More

Took my Lexus LX 570 for the 3 year service. Was very pleased with the service. Joseph went above and beyond the call of duty. I highly recommend getting your car serviced here. pleased with the service. Joseph went above and beyond the call of duty. I highly recommend getting your car serviced here. More

Justin , from the Service Department does a great job with our vehicle everytime! Always takes the time to explain what is needs. Highly recommend Justin and his team! with our vehicle everytime! Always takes the time to explain what is needs. Highly recommend Justin and his team! More

I have been a customer of this dealership for many years. The service is consistently professional and correct. This last service was no exception. Well done. The service is consistently professional and correct. This last service was no exception. Well done. More