Ourisman Lexus of Rockville - Service Center
Rockville, MD
1,320 Reviews of Ourisman Lexus of Rockville - Service Center
I had an excellent experience servicing my vehicle. It took about 1.5 hours and the service was very timely. Everyone was nice and welcoming. My car was serviced very well, car was washed, and lightly vac took about 1.5 hours and the service was very timely. Everyone was nice and welcoming. My car was serviced very well, car was washed, and lightly vacuumed. More
Justin and Ann are great to work with, extremely knowledgeable about the products they work with and go out of their way to ensure customer satisfaction. Thanks! knowledgeable about the products they work with and go out of their way to ensure customer satisfaction. Thanks! More
Quick & efficient quality. Jose was there as I came in to meet me and I was in and out very timely. As always, Ann was there to support and make the visit exceptional. meet me and I was in and out very timely. As always, Ann was there to support and make the visit exceptional. More
The Rockville Lexus location shares an excellent experience. They are very attentive, friendly and upbeat. I would highly recommend this location. Also my service attendant was great. experience. They are very attentive, friendly and upbeat. I would highly recommend this location. Also my service attendant was great. More
Osborne, what can I say!!We need more people like Osborne, what can I say!! We need more people like Ozzy. Punctual Polite Went above and beyond Not to many people in this world, know what’s i Osborne, what can I say!! We need more people like Ozzy. Punctual Polite Went above and beyond Not to many people in this world, know what’s its like to.......... KEEPITREAL!!!! More
Jimmy was friendly and quick when helping me get my vehicle in service and then getting me a loaner so I could return to work in a timely manner. He was knowledgeable and informed me about what was hap vehicle in service and then getting me a loaner so I could return to work in a timely manner. He was knowledgeable and informed me about what was happening with my vehicle. More
Very efficient. Very pleasant. You really do not need a twenty five word minimum. The best reviews should be short and sweet. Is this Ok? twenty five word minimum. The best reviews should be short and sweet. Is this Ok? More
Took my car in for it's one year service. Justin was great - explained what he would do, took great care of my car, and service was done when he said it would be. Great experience overall. great - explained what he would do, took great care of my car, and service was done when he said it would be. Great experience overall. More
I have been with Lexus of Rockville many years with several vehicles. Always excellent service, courtesy, and value. The quality of a Lexus is evident throughout ownership. several vehicles. Always excellent service, courtesy, and value. The quality of a Lexus is evident throughout ownership. More