Ourisman Lexus of Rockville - Service Center

They washed my car and I said no. It was dirty even after they washed it too It was dirty even after they washed it too More

Brad took care of me like I was a family member. I couldn't have received better, more efficient service. Will always contact Brad for any of my concerns Despite a full waiting room I was given exce I couldn't have received better, more efficient service. Will always contact Brad for any of my concerns Despite a full waiting room I was given excellent shuttle service both leaving the dealership and returning.. More

First interaction with service. Went very well. Justin was very helpful and courteous. Waited in full waiting area for about an hour. Went very well. Justin was very helpful and courteous. Waited in full waiting area for about an hour. More

JUSTIN WAS GREAT AS ALWAYS. THE SERVICE WAS ON TIME AND I WAS PLEASED WITH ALL ASPECTS. THE SERVICE WAS ON TIME AND I WAS PLEASED WITH ALL ASPECTS. More

The waiting area was comfortable and clean, with complimentary coffee and Wi-Fi, making the short wait time even more pleasant. complimentary coffee and Wi-Fi, making the short wait time even more pleasant. More

Welcoming and accommodating, gave me my desired appointment time. This was very important to me, as I was traveling through Rockville from out of town. appointment time. This was very important to me, as I was traveling through Rockville from out of town. More

Ourisman Lexus of Rockville provides excellent experience during the scheduled services. They have motivated and very enthusiastic service team members. during the scheduled services. They have motivated and very enthusiastic service team members. More

Efficient courteous and professional. Mike J is the employee every owner hopes to have. You can trust Ourisman Lexus. Mike J is the employee every owner hopes to have. You can trust Ourisman Lexus. More

Excellent service. Vince kept me up to date throughout the process and the waiting area was very comfortable with fast wifi and snacks. It made working from the waiting Vince kept me up to date throughout the process and the waiting area was very comfortable with fast wifi and snacks. It made working from the waiting area a great option. More

The place is convenient, good customer service, friendly. The office have a big space for all the customer who are waiting for their car . The office have a big space for all the customer who are waiting for their car . More