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Ourisman Lexus of Rockville - Service Center

Rockville, MD

4.8
1,329 Reviews
Call Service Center (301) 781-6878

1,329 Reviews of Ourisman Lexus of Rockville - Service Center

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August 07, 2024

The service was timely and appropriate for my car. The additional required was properly explained and performed as required. More

by Cmanas98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent, Jeannette Shalaby, Jesse Drost
Report | Print
Aug 08, 2024 -

Ourisman Lexus of Rockville responded

We're glad to hear that you had a positive experience with our timely and thorough service at Ourisman Lexus of Rockville. Thanks for sharing your feedback!

August 04, 2024

Kept me posted on the status of my repair and Mike was able to accommodate my schedule and efficiently completed the service. Much appreciated! More

by Steven Braunstein
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Aug 05, 2024 -

Ourisman Lexus of Rockville responded

We're glad to hear that Mike and the team at Ourisman Lexus of Rockville provided efficient service and kept you updated throughout your repair. Thanks for sharing your experience!

August 01, 2024

Very pleasant and relax atmosphere great service rep. Can't sat much more great place More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Drost
Report | Print
Aug 01, 2024 -

Ourisman Lexus of Rockville responded

Ralph, thank you for recognizing our commitment to 5-star service at Ourisman Lexus of Rockville! See you down the road!

July 31, 2024

I’m always happy to comeback at Lexus Rockville to d Oo all my service and thank you much Mr Brad for your help ,I really appreciate always. More

by beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Auslander
Report | Print
Jul 31, 2024 -

Ourisman Lexus of Rockville responded

We're delighted to hear that you have consistently had a great experience with us at Ourisman Lexus of Rockville. We'll make sure Brad knows how much his assistance is appreciated! Thank you for your loyalty and support!

July 26, 2024

Brad was amazing in providing perfect service advice would only like to deal with him More

by feldmanburt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad auslander five star
Report | Print
Jul 26, 2024 -

Ourisman Lexus of Rockville responded

We're thrilled to hear that Brad has earned Ourisman Lexus of Rockville your confidence! Until next time!

July 26, 2024

Jessee was a friendly person who made me feel the owner of Ourisman dealership, the waiting room also was / Homi /, with a delicious coffee. More

by Farmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Drost
Report | Print
Jul 29, 2024 -

Ourisman Lexus of Rockville responded

We're delighted to hear that Jessee made you feel so welcome at Ourisman Lexus of Rockville! Enjoying a delicious coffee in our cozy waiting room sounds like the perfect touch. Thanks for sharing your experience with us!

July 24, 2024

Justin was my service provider! Very knowledgeable, professional, and efficient! I have been coming to this location for service for about 18 years, and the service has always been More

by lbrown374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jul 24, 2024 -

Ourisman Lexus of Rockville responded

We're delighted to hear that Justin and the team at Ourisman Lexus of Rockville have been providing exceptional service! Your continued loyalty over 18 years means a lot to us, and we're always striving to enhance your experience even further. Thank you for sharing this feedback!

July 23, 2024

Brad was waiting for me when I pulled in. He updated me as I waited and I was in and out in about an hour. More

by suscoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad AUSLANDER
Report | Print
Jul 23, 2024 -

Ourisman Lexus of Rockville responded

Thanks for sharing your experience! We're glad Brad provided efficient service and got you in and out quickly at Ourisman Lexus of Rockville. Safe travels!

July 20, 2024

Very pleased with the wonderful service. They really did a fantastic job on the recommendations for the service and even making sure l was comfortable while l was waiting. Thank you 😊 More

by Fatima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Shalaby, Jesse Drost
Report | Print
Jul 22, 2024 -

Ourisman Lexus of Rockville responded

Fatima, we're delighted to hear you had a comfortable and pleasant experience at Ourisman Lexus of Rockville. Thanks for the kind words!

July 19, 2024

very fast and promised service for 120K. minor details were provided with explanations. Thank you Aaron. More

by mikhaylenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Jul 19, 2024 -

Ourisman Lexus of Rockville responded

Mikhaylenko, we're glad to hear Aaron and the team at Ourisman Lexus of Rockville provided you with fast and thorough service. Thanks for sharing your experience!

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