Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ourisman Lexus of Rockville - Service Center

Rockville, MD

4.8
1,329 Reviews
Call Service Center (301) 781-6878

1,329 Reviews of Ourisman Lexus of Rockville - Service Center

Sort by
February 22, 2024

First time here. Immediately greeted by a very friendly service advisor. I told him what I needed and he made some recommendations which I agreed to. Overall took abo More

by RetiredandTired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember
Report | Print
Feb 22, 2024 -

Ourisman Lexus of Rockville responded

We're glad to know your first visit at Ourisman Lexus of Rockville was a positive one! We appreciate the feedback and will take it into consideration. Thanks for choosing us, and we look forward to serving you again in the future!

February 16, 2024

Staff is always professional, courteous and good at communicating what is required and what is optional More

by Grandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Seth, Roseann
Report | Print
Feb 16, 2024 -

Ourisman Lexus of Rockville responded

We appreciate your kind words about our team at Ourisman Lexus of Rockville! It's great to know that you find us professional and communicative. We look forward to serving you again in the future!

February 15, 2024

Very relatable they were able to answer all my questions and took Cara of my problems in the time that I was promised More

by ivan1766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Feb 15, 2024 -

Ourisman Lexus of Rockville responded

We're glad to know that our team at Ourisman Lexus of Rockville was able to assist you effectively and efficiently. Thank you for the positive feedback!

February 14, 2024

Andres is good advisor. Everytime I came to Lexus of Rockville, he always help with good attitude More

by Aihua wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
Feb 14, 2024 -

Ourisman Lexus of Rockville responded

Aihua, thank you for taking the time to share your kind words for Andres and leave Ourisman Lexus of Rockville a five-star review! See you down the road.

February 08, 2024

Great customer service and communication throughout the entire service process. Would highly recommend for future customers More

by Cmoorer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Feb 08, 2024 -

Ourisman Lexus of Rockville responded

We're delighted to know you had a seamless service visit at Ourisman Lexus of Rockville! It's great to see our commitment to consistent communication makes a difference - thanks for recommending us!

February 07, 2024

Staff are very professional, knowledgeable and friendly. I would definitely recommend Ourisman Lexus Service Dept More

by Franki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
Feb 07, 2024 -

Ourisman Lexus of Rockville responded

Franki, we're delighted to know you had a positive experience with our team at Ourisman Lexus of Rockville. Thanks for recommending us!

February 06, 2024

I am very satisfied with the service in Ourisman Lexus The guy who assist me was very nice More

by Gagik208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5star
Report | Print
Feb 06, 2024 -

Ourisman Lexus of Rockville responded

Thanks so much for leaving Ourisman Lexus of Rockville a five-star review! We are happy to hear that our team was kind and you left satisfied with your service experience. Safe travels!

February 03, 2024

Jimmy is outstanding, and always helpful with understanding what is going on with our 22 year old ES. He keeps it running for us ! More

by cheffron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
Report | Print
Feb 05, 2024 -

Ourisman Lexus of Rockville responded

We're glad to know that Jimmy has been able to keep your 22-year-old ES running smoothly! Thanks for choosing Ourisman Lexus of Rockville and sharing this positive feedback.

February 03, 2024

Ourisman Lexus provided me with Great Customer Service my service advisor Brad was very professional! More

by Monique.Scarlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Feb 05, 2024 -

Ourisman Lexus of Rockville responded

Monique, we're delighted to know that Brad and the team at Ourisman Lexus of Rockville provided you with top-notch service. Thank you for sharing your experience!

February 02, 2024

I had great experience working with Jimmy for my 10k maintenance. Jimmy was attentive, friendly, and took great care of my car. I highly recommend Ourisman Lexus of Rockville! More

by achep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy, Jesse
Report | Print
Feb 04, 2024 -

Ourisman Lexus of Rockville responded

We're so glad to know that you had a great experience with Jimmy during your 10k maintenance! It's always our goal at Ourisman Lexus of Rockville to provide attentive and friendly service. Thanks for recommending us, we appreciate it!

1
...
22
23
24
...
133