Ourisman Lexus of Rockville - Service Center

I've been a customer of Ourisman Lexus of Rockville since 2003 and have always been satisfied with the service and support from my service advisor. Brad was very helpful, professional, and courteous, he expl 2003 and have always been satisfied with the service and support from my service advisor. Brad was very helpful, professional, and courteous, he explained everything and kept me posted throughout the service process. He was always available to answer my questions and I had my vehicle back when promised. More

I want to thank Justin at Ourisman Lexus of Rockville for being so professional, Knowledgeable and honest when it comes to having my suv service there. He answered all my questions and I had many. I really a being so professional, Knowledgeable and honest when it comes to having my suv service there. He answered all my questions and I had many. I really appreciate Justin for being so kind and patient too. With guys like Justin working there, Lexus can't go wrong. I will keeping returning there for service as long as Justin is working. Thanks Again Justin More

First service on 01/22/2023. Brad Auslander explained all necessary service to be completed. Happy Customer Brad Auslander explained all necessary service to be completed. Happy Customer More

Very happy with service. Explained everything that needed to be done and completed work in a timely fashion. Happy to get met car serviced at Ourisman Lexus. Explained everything that needed to be done and completed work in a timely fashion. Happy to get met car serviced at Ourisman Lexus. More

This Rockville dealership is always courteous and my advisor will always let you know if there are any issues that need to be addressed about your vehicle advisor will always let you know if there are any issues that need to be addressed about your vehicle More

Nelson approached me with polite greeting where I felt comfortable, certainly my next service will come to him, keep it up . comfortable, certainly my next service will come to him, keep it up . More

Service is always excellent at Ourisman Lexus. The technicians are professional with very good communication skills. The technicians are professional with very good communication skills. More

I received quick and excellent service. I was pleased with the scheduling as well as service team. Omar was outstanding service provider. I was pleased with the scheduling as well as service team. Omar was outstanding service provider. More

Thorough in all checks but has never attempted to sell more than was required by evidenced analysis. more than was required by evidenced analysis. More

I have bought and serviced my car here for the last 3 years. The service is excellent, they even offered to pick up my car and return it. This is what I am looking for in a dealership. I have worked with years. The service is excellent, they even offered to pick up my car and return it. This is what I am looking for in a dealership. I have worked with most of the advisors, but I'm sure all of them are true professionals. Highly recommended..... More