Ourisman Lexus of Rockville - Service Center

She was very professional and answered my questions very well. The interest on this loan is also very good. well. The interest on this loan is also very good. More

Staff and service is always excellent. They are courteous and perform needed maintenance without trying to tack on other stuff. We're very happy with the service we've received. They are courteous and perform needed maintenance without trying to tack on other stuff. We're very happy with the service we've received. More

Omar took really good care of me and made sure everything worked out fine. Omar gave me updates on service.. Thank you all for everything!! worked out fine. Omar gave me updates on service.. Thank you all for everything!! More

The employees are polite, helpful, efficient and knowledgeable. They inform you up front as to the time needed to perform their tasks with your car. My car was returned clean and had been protected knowledgeable. They inform you up front as to the time needed to perform their tasks with your car. My car was returned clean and had been protected during service. The waiting room is acceptable. I felt like I was reminded about the need for service and or my scheduled appointment more than necessary. Phone calls, emails, texts and the car itself reminding me every time I drove it was excessive. That is the only room for improvement. More

I recently purchased 2021 Lexus ux250h from Ourisman Lexus of Rockville.Yaw was sales person friendly and knowledgeable. I get a great experience from here. Lexus of Rockville.Yaw was sales person friendly and knowledgeable. I get a great experience from here. More

Amazing customer service. Omar was very helpful and professional. I received periodic updates on the service update which was impressive Omar was very helpful and professional. I received periodic updates on the service update which was impressive More

Start taking credit cards again Or Not returning for service!!! Nelson was very nice and helpful service!!! Nelson was very nice and helpful More

Excellent service from Brad and his amazing team. I highly recommend this Lexus dealer. Brad made our trip smooth sailing to Florida for Christmas. I highly recommend this Lexus dealer. Brad made our trip smooth sailing to Florida for Christmas. More

I got prompt service for both of my cars. They picked up the cars and then dropped them off, either the same day or the next day. I got a loaner car to cover my needs, and that was very helpf They picked up the cars and then dropped them off, either the same day or the next day. I got a loaner car to cover my needs, and that was very helpful. More

Justin is FABULOUS, very customer service oriented and knows his stuff! Definitely find him on your next visit. knows his stuff! Definitely find him on your next visit. More