Ourisman Lexus of Rockville - Service Center

As usual, the service was exceptional and speedy. Vincent was very professional, knowledgeable and awesome! Vincent was very professional, knowledgeable and awesome! More

Justin was very professional and maintained communication to keep me abreast of the status of my vehicle as it was being serviced. Awesome service! to keep me abreast of the status of my vehicle as it was being serviced. Awesome service! More

Service was prompt and the advisor was very knowledgeable and professional. He explained what was needed and the Lexus runs almost as new! It helps to have a great car to start with. Before Lexus I owned se and professional. He explained what was needed and the Lexus runs almost as new! It helps to have a great car to start with. Before Lexus I owned several Audis which are not nearly as reliable. More

Nelson was extremely knowledgeable, customer service oriented and answered all of my questions. Will definitely request Nelson again to as my representative to meet my car service needs. oriented and answered all of my questions. Will definitely request Nelson again to as my representative to meet my car service needs. More

Ozzie is excellent and gives me total confidence regarding the recommended service requirement for mine and my wife's cars. We've purchased 2 cars from Lexus of Rockville and will very likely retur regarding the recommended service requirement for mine and my wife's cars. We've purchased 2 cars from Lexus of Rockville and will very likely return as a result of the service we receive at this dealership. We stopped purchasing from some of the the other dealerships such as BMW and Land Rover because the quality of the service was hit or miss. More

Brendan Bart was very professional and taught me a few more new features my Lexus 350 LX 2024 has! We have always bought our cars from Ourisman due to their service and fair pricing. I would highly reco more new features my Lexus 350 LX 2024 has! We have always bought our cars from Ourisman due to their service and fair pricing. I would highly recommend him and the dealer! Our sales HECTOR was GREAT too! More

Efficient, polite, & responsive. Brendan Bart was kind and a great communicator. He kept me informed along the way. Brendan Bart was kind and a great communicator. He kept me informed along the way. More

Jimmy was great. He was both personal and ery professional and the service was quick. He was both personal and ery professional and the service was quick. More

Called me to set up the appointment. Several reminders. Kept the promised delivery time. Free Loner car ( a bit dirty). Several reminders. Kept the promised delivery time. Free Loner car ( a bit dirty). More

Just brought my Lexus NX 350H 2023 in for it's second visit to service. Wow best dealership ever. Brendan my service person, kind and knowledgeable. Fantastic.! I will never go to another dealership aga visit to service. Wow best dealership ever. Brendan my service person, kind and knowledgeable. Fantastic.! I will never go to another dealership again. We have owned many many cars, they are by far the best at everything, from sales to service to parts departments all great. More