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Ourisman Lexus of Rockville - Service Center

Rockville, MD

4.8
1,335 Reviews

1,335 Reviews of Ourisman Lexus of Rockville - Service Center

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May 29, 2025

Jimmy Baker is great! Always attentive to our needs and provides detailed information as to what our vehicles needs. More

by cheffron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Shalaby, Jesse Drost
May 30, 2025 -

Ourisman Lexus of Rockville responded

We're delighted to hear that Jimmy Baker has been attentive and informative during your visits at Ourisman Lexus of Rockville. Thank you for sharing this positive feedback!

May 28, 2025

Great dealership. The staff that I have interacted with always have cheerful and pleasant interactions with you. Omar Perez is an outstanding service advisor. More

by shelley2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Perez
May 28, 2025 -

Ourisman Lexus of Rockville responded

Shelley, thank you for sharing your positive experience with us at Ourisman Lexus of Rockville! We're delighted to hear that Omar and the rest of our team provided cheerful and pleasant service. We appreciate your support!

May 23, 2025

The service representatives at Ourisman Lexus of Rockville, including the manager, Brendan, did a tremendous job, as did the same Ourisman driver, who picked up my Lexus, and dropping me off a Lexus More

by jimbacklin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Drost
May 23, 2025 -

Ourisman Lexus of Rockville responded

Jim, we're delighted to hear that Brendan and the team at Ourisman Lexus of Rockville provided you with such exceptional service. Thanks for sharing your experience!

May 22, 2025

Flawless! I've been very happy with my experience with every interaction I've had with this dealer. More

by KM
Recommend Dealer
Yes
Employees Worked With
Jesse Drost
May 22, 2025 -

Ourisman Lexus of Rockville responded

This is what we love to hear at Ourisman Lexus of Rockville! Thank you for sharing and leaving us a five-star review.

May 20, 2025

During my recent service visit, my experience was exceptionally provided by Aaron as he has over the past years. Always a pleasure to visit the service center. More

by daniel5222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Gutierrez
May 20, 2025 -

Ourisman Lexus of Rockville responded

Daniel, we're delighted to hear that Aaron consistently provides you with exceptional service at Ourisman Lexus of Rockville. Thank you for your continued trust and support!

May 19, 2025

The service was done quickly and efficiently. The service person answered my questions completely and easy to understand manner. More

by gizumi517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
May 19, 2025 -

Ourisman Lexus of Rockville responded

We're delighted to hear that your service experience at Ourisman Lexus of Rockville was quick and efficient! It's great to know our team provided clear answers to all your questions. Thank you for the feedback!

May 19, 2025

Wonderful service. Brad Auslander is absolutely great! He was extremely helpful, patient very professional with a warm, pleasant personality, and he saved me money. More

by othceedeed
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Auslander
May 20, 2025 -

Ourisman Lexus of Rockville responded

Thank you for sharing your experience with us! We're delighted to hear that Brad provided such exceptional service at Ourisman Lexus of Rockville. We appreciate your feedback and hope to see you again soon!

May 10, 2025

Great experience with Brad. Appreciate his honesty and professionalism during my visit. Saved me money. More

by innlikeflynn55@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Shalaby, Jesse Drost
May 12, 2025 -

Ourisman Lexus of Rockville responded

We're delighted to hear that Brad provided you with a great experience at Ourisman Lexus of Rockville. It's wonderful to know his honesty and professionalism made a positive impact, especially when it comes to saving money! Thanks for sharing your feedback!

May 03, 2025

Superior service. Brendan the service manager is excellent and informative. I Highly recommend Lexus of Rockville. More

by hodge002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Bart
May 05, 2025 -

Ourisman Lexus of Rockville responded

Thank you for the high praise! We're delighted to hear that Brendan and our team at Ourisman Lexus of Rockville provided superior service. We appreciate your recommendation and look forward to serving you again in the future!

May 03, 2025

Adriana in servicing was great and super patient and helpful. She answered all of my questions. More

by Jeanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
May 05, 2025 -

Ourisman Lexus of Rockville responded

We are honored to receive your support, Jeanette. Thank you! - Ourisman Lexus of Rockville Team