Ourisman Lexus of Rockville - Service Center

Nelson was attentive to my repair concerns which was an emergency. I was placed in a loaner vehicle and my car was returned to me promptly the following morning. emergency. I was placed in a loaner vehicle and my car was returned to me promptly the following morning. More

Osborne was great! He new exactly what to do with my car and fix the issues I had and he was very polite sweet just down right nice. Last time I took my car to get the oil change the guy was not nice at al and fix the issues I had and he was very polite sweet just down right nice. Last time I took my car to get the oil change the guy was not nice at all. If all the people who works there is half as nice as he is life would be easier and happier. Not only Osborne deserves a promotion, he is absolutely an asset to the store and the company More

Makes servicing easy. Don’t recommend what you don’t need. Always a positive experience need. Always a positive experience More

Excellent service department. We have been servicing our cars at this dealership for ten years, they have always taken car of our cars and kept them running without issues. cars at this dealership for ten years, they have always taken car of our cars and kept them running without issues. More

Most excellent service. Fast, thorough and convenient. Best service I have had.consistently outstanding every time I have brought the car for service. Best service I have had.consistently outstanding every time I have brought the car for service. More

Great services. I have been using their service for over 8 years. Will recommend to friends and families. 8 years. Will recommend to friends and families. More

Great service. Even after my 140K follow-up. They took care of me -thank you! care of me -thank you! More

Let’s be honest, it’s never fun having to shell out hundreds or thousands of dollars to have your cars repaired but I can say that the dealers at Lexus of Rockville try to make it a little less painful hundreds or thousands of dollars to have your cars repaired but I can say that the dealers at Lexus of Rockville try to make it a little less painful with there kindness. I also appreciate how they explain the services to me and answer my questions. More

Very efficient: easy to schedule, work done right the first time, prices seem to be reasonable (not the usual dealer rip-off). Loaners always available , even when asked for at the last minute. first time, prices seem to be reasonable (not the usual dealer rip-off). Loaners always available , even when asked for at the last minute. More

It was efficient and thorough and informative. My car is running well after the service running well after the service More