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Ourisman Lexus of Rockville - Service Center

Rockville, MD

4.9
1,347 Reviews
Call Service Center (301) 825-8173
Today: 7:00 AM - 7:00 PM Closed Now
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1,347 Reviews of Ourisman Lexus of Rockville - Service Center

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November 22, 2021

Reputable, knowledgeable technicians, caring service managers, take good care of their customers. Great job! Thanks! More

by OGlorieGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Baker
Report | Print
Nov 22, 2021 -

Ourisman Lexus of Rockville responded

We really appreciate this great review of Ourisman Lexus of Rockville! Thanks for your confidence in our team's work.

November 22, 2021

Mike in repairs and maintenance was fantastic. My car was quickly repaired with zero hassle More

by Deena.m.devereux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in Service Dept
Report | Print
Nov 23, 2021 -

Ourisman Lexus of Rockville responded

We're pleased that Mike was wonderful to work with and that our team could take great care of your vehicle. Thanks for trusting the Ourisman Lexus of Rockville team!

November 21, 2021

Prompt and courteous service plus loaner car available. Perfect!! Pierr was a pleasure to work with. More

by suzlaw1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierr
Report | Print
Nov 22, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great feedback! We appreciate your support and are happy to hear that you had such a successful service experience working with Pierr and the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

November 21, 2021

New to this area from South Jersey and very happy with Nelson and staff. Very relieved that I’ve found honest, reliable and professional people at Rockville Lexus More

by gsf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nelson
Report | Print
Nov 22, 2021 -

Ourisman Lexus of Rockville responded

Thanks for choosing Ourisman Lexus of Rockville! We're pleased that Nelson helped take care of your car. It makes us happy that we could earn your trust.

November 21, 2021

I have got battery replaced and 40K miles service done on my Lexus NX200. All operations performed pofessionally. Justin was attentive to all my requests. Thanks! More

by igorartemiev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Nov 22, 2021 -

Ourisman Lexus of Rockville responded

Thank you for trusting our team to keep your vehicle running smoothly. We're pleased that we were able to perform great service on your Lexus NX 200! --The Ourisman Lexus of Rockville Team

November 21, 2021

The service was superb. Justin is very knowledgeable and did an excellent job helping me. More

by Hhp8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Nov 22, 2021 -

Ourisman Lexus of Rockville responded

It's great to hear that Justin helped deliver superb service! Thanks for taking the time to leave this wonderful review of Ourisman Lexus of Rockville.

November 21, 2021

Professionalism, great customer service, trustworthy , keeps my car in good working order which gives me confidences when I’m on the road More

by Ampage623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierr
Report | Print
Nov 22, 2021 -

Ourisman Lexus of Rockville responded

Ensuring our customers feel confident in their vehicles is what it's all about here at Ourisman Lexus of Rockville! Thank you for the five stars. Have a great day!

November 20, 2021

Pier is always very professional , explained to me in a very clear manner . Very happy More

by Italy 🇮🇹
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pier
Report | Print
Nov 22, 2021 -

Ourisman Lexus of Rockville responded

We are happy to hear that you had such a successful experience working with Pier. Thank you for choosing Ourisman Lexus of Rockville and we wish you many safe and happy miles!

Nov 22, 2021 -

Italy 🇮🇹 responded

Pier was great ! Answered all our questions very professionally

November 20, 2021

They are there for you. If you have a question ora worry They are there for you. If you have a question or a worry it is answered More

by mr4homes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
Nov 22, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We appreciate your support and are happy to hear that you are so confident in the Ourisman Lexus of Rockville team. Have a wonderful day, and we hope to welcome you back again down the road!

November 20, 2021

Excellent attention. I don’t speak English very well and Nelson helped me. He is knowledgeable and nice More

by Crlsgnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Nov 22, 2021 -

Ourisman Lexus of Rockville responded

We're so pleased Nelson was able to provide such an attentive service experience for you. All of us at Ourisman Lexus of Rockville appreciate having you as a customer and hope to see you again next time. Safe travels!

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