Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ourisman Lexus of Rockville - Service Center

Rockville, MD

4.8
1,326 Reviews
Call Service Center (301) 781-6878

1,326 Reviews of Ourisman Lexus of Rockville - Service Center

Sort by
October 12, 2021

Excellent! Andres was so courteous, professional, and informative. I love this dealership and my Lexus SUV. More

by Lyoung1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
Oct 13, 2021 -

Ourisman Lexus of Rockville responded

Your feedback means so much to all of us here at Ourisman Lexus of Rockville! Andres will be happy to hear your outstanding feedback and that you are loving your Lexus. Thank you for stopping by and we hope to see you again next time!

October 09, 2021

Always a pleasure dealing with Ourisman Lexus service; very customer focused, honest, helpful. Ozzy is the go-to guy. More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osborne
Report | Print
Oct 09, 2021 -

Ourisman Lexus of Rockville responded

Ozzy is the best! Thanks for your continued support of Ourisman Lexus of Rockville, Carol!

October 08, 2021

Service is efficient, courteous, and top-rate with Jimmy Baker as your Service Professional !!!!!! I have been with him for service for 12 years and he is outstanding! More

by RCB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Baker. Service
Report | Print
Oct 08, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We appreciate your repeat business and are thrilled to hear that you had such a successful service experience working with Jimmy and the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

October 06, 2021

Serv rep pierr always gives outstanding customer service. Very knowledgeable very courteous. A++++ PRO REP More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierr
Report | Print
Oct 06, 2021 -

Ourisman Lexus of Rockville responded

Hi Mike - Your glowing feedback means a lot to us! Thank you for choosing Ourisman Lexus of Rockville for your service needs, we look forward to welcoming you back for your next visit.

October 05, 2021

Always have a great experience at Rockville Lexus. Jimmy Baker always does a great job getting me through service without issues and as quickly as possible. Very professional and efficient! More

by Bonnie Morrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Baker - Service
Report | Print
Oct 05, 2021 -

Ourisman Lexus of Rockville responded

Bonnie, thank you for the great review! We are so happy to hear that you had such a successful service experience working with Jimmy and the team. Drive safely, and we hope to see you back again at Ourisman Lexus of Rockville!

October 05, 2021

Very professional. Quick and very good serviceI would Very professional. Quick and very good service I would recommend them to anyone. Thank you More

by beezercoffey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Oct 05, 2021 -

Ourisman Lexus of Rockville responded

Thanks for the wonderful review of Ourisman Lexus of Rockville! It's meaningful that our team was professional and helpful. See you again soon!

October 05, 2021

Justin was very professional. He took time to explain all my options for servicing the brakes on my vehicle. Justin is a great asset to Ourisman Lexus of Rockville. More

by Dcpowers2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin- Service Advisor , Gabriela Ramos
Report | Print
Oct 06, 2021 -

Ourisman Lexus of Rockville responded

Thank you for your kind words - we feel lucky to have Justin on the team! From everyone here at Ourisman Lexus of Rockville, safe travels, and come back again next time!

October 04, 2021

Courteous friendly and efficient service. Jimmy was great. He seemed genuine and was very helpful More

by goneill460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Oct 04, 2021 -

Ourisman Lexus of Rockville responded

Efficient service with a smile is where we shine at Ourisman Lexus of Rockville! We're glad to hear that Jimmy's courteous and genuine care made your visit so positive. We thank you for leaving us 5 stars and look forward to taking excellent care of you again in the future!

October 01, 2021

Andres is an outstanding service manager. He is very efficient and knowledgeable and friendly to his customers. Thank you! More

by jimbacklin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
Oct 01, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such an outstanding service experience working with Andres and the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

October 01, 2021

Jimmy's service alway the top notch. I only need to tell him what I see and he take care of everything else. This time I have the tire pressure warning light. He looked at tire tread, pressure cap etc.. More

by tomyday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Report | Print
Oct 01, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to share! We strive to deliver a seamless and efficient service experience, and it is great to hear that this was reflected in your time working with Jimmy. Drive safely, and we hope to see you back again at Ourisman Lexus of Rockville!

1
...
95
96
97
...
133