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Ourisman Mazda of Rockville

Rockville, MD

Overview
Employees
Reviews
Vehicles
4.4
553 Reviews
The Ourisman Mazda dealership has a long history of offering superior customer service. With Mazda automobiles such as the CX-5, CX-7, and Mazda3, we are convinced that we can supply you with the suitable automobile. Visit our dealership in Rockville for a high-quality car-buying experience! Our team is prepared to provide you sales and services with a smile.
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801 Rockville Pike A

Rockville, MD

20852

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Showing 553 reviews

January 24, 2025

This company is a SCAM. A TOTAL SCAM. DO NOT BUY FROM THEM IF YOU WANT TO BE SCAMMED. READ THE OTHER GOOGLE REVIEWS OF THE PEOPLE THAT THEY SCAMMED. I BOUGHT A VEHICLE FROM More

by JOSEM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Feb 03, 2025 -

Ourisman Mazda of Rockville responded

We’re truly sorry to hear about your experience and understand how frustrating this situation must be for you. Our goal is always to provide quality vehicles and support to our customers, and we regret that we have not met your expectations. We take concerns like yours seriously, and we’d love the chance to look into this matter further. Please reach out to us directly at 301-424-7800, so we can address your situation, investigate what happened, and work toward a resolution. Again, we apologize for the inconvenience you’ve faced and hope to resolve this as soon as possible.

January 16, 2025

Super friendly, communicative and solved all my issues in a timely manner. Great people there. More

by EKim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy Pak
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Feb 03, 2025 -

Ourisman Mazda of Rockville responded

Thank you so much for the kind words! We’re thrilled to hear that our team was able to take care of everything for you and provide a positive experience. It’s always our goal to be friendly, communicative, and efficient, so we’re glad we hit the mark for you!

January 03, 2025

Oz was great. He took care of my car and was able to squeeze me in for servicing last second More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oz
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Jan 16, 2025 -

Ourisman Mazda of Rockville responded

Thank you Michael for taking the time to write a review. We’re thrilled to hear that Oz provided excellent service and was able to accommodate your last-minute needs. We’ll be sure to share your feedback with him. We look forward to assisting you again in the future!

Feb 03, 2025 -

Ourisman Mazda of Rockville responded

Thank you for the wonderful feedback! We're so glad to hear that Oz was able to take care of your car and accommodate you last minute.

December 31, 2024

Ourisman Mazda of Rockville is so professional. Ali Hatam is the best salesman ever. It was a great experience working with him. Rob Flowers was very professional also. Will recommend this dealersh More

by sailgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Hatam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Flowers
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Dec 31, 2024 -

Ourisman Mazda of Rockville responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Ali Hatam and Rob Flowers. It's great to know that their professionalism and dedication made a difference during your visit. We truly appreciate your recommendation and look forward to serving you and others in the future!

December 04, 2024

Marty Schwartz was very helpful and a pleasure to work with again. He kept us informed about the purchase process. More

by Cindya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Schwartz
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Dec 31, 2024 -

Ourisman Mazda of Rockville responded

Thank you for your kind words! We're so glad to hear that Marty Schwartz was able to assist you and make the purchase process smooth. It's always a pleasure to have repeat customers, and we truly appreciate your continued trust. We look forward to working with you again in the future!

November 29, 2024

Service department was great. Our first service for our new car was complementary, so that was great. And they finished in a shorter time than expected. More

by Jsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oz
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Dec 31, 2024 -

Ourisman Mazda of Rockville responded

Thank you for sharing your experience! We're so glad to hear that you had a positive visit to our service department. It’s great to know that your first service was not only complimentary but also completed faster than expected. We look forward to continuing to serve you!

November 22, 2024

I love how professional, knowledgeable, and friendly all the staff are. I highly recommend this dealership. More

by mayumi.williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Palizkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Tran
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Nov 22, 2024 -

Ourisman Mazda of Rockville responded

Thank you for your kind words and recommendation! We're thrilled to hear you had a great experience with our professional and friendly team. We look forward to assisting you again in the future!

November 16, 2024

I purchased my first Mazda car cx 5 2025 two weeks ago. Thanks to David Hernandez for his excellent service and good treatment of me, He answered all my questions and concerns about the car purchased. Th More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loc Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hernandez
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Nov 18, 2024 -

Ourisman Mazda of Rockville responded

Thank you for choosing Mazda of Rockville and for your kind word. We’re thrilled David provided excellent service, and we hope you love your new 2025 Mazda CX-5! Congratulations!!

November 06, 2024

I purchased my first car, a 2024 Mazda CX-5 from Ourisman Mazda of Rockville and my experience was great! David and Phong were very helpful and informative and made the whole process run smoothly. They were More

by Rebeccarvr7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phong Tran, David Hernandez
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Nov 18, 2024 -

Ourisman Mazda of Rockville responded

Thank you for sharing your experience! We're thrilled to hear that David and Phong made your car-buying journey smooth and enjoyable. Congratulations on your new 2024 Mazda CX-5, and we hope you enjoy every mile!

November 05, 2024

Good service, responsive and cordial. Even when really busy, they made an effort to take care of my needs More

by regolid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy
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Nov 18, 2024 -

Ourisman Mazda of Rockville responded

Thank you for your kind words! We're glad to hear our team provided attentive and responsive service even during busy times. We appreciate your support and look forward to assisting you again!

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