Ourisman Mazda of Rockville

Our 19 yr old (stationed in DC) came to Congressional car shopping. I agreed to cosign for him and offered to drive the 2hrs from home to help him car shop since he had never done this before. He liked a car shopping. I agreed to cosign for him and offered to drive the 2hrs from home to help him car shop since he had never done this before. He liked a car there that was listed online for a certain price. We talked about it over the phone, so I asked our 19yr old to find out from Doug what the monthly payment would be. Doug's response was "if you don't come in tonight and sign for this car, I have another buyer for it tomorrow" Our 19yr old called us later to say "I got the car". I asked "How did you get the car since I never cosigned for the loan?" He said Doug said it was OK. 2 days later a UPS package came to my house with all the contract papers for me to sign with the final price $1,000 higher than the internet listing. When I drove there to talk to Doug about the price jump, he said your 19yr old is legal to sign so tuff luck. He was smug and disrespectful and gave my 19yr old a hard time getting the plates for the car. Buyer Beware! More

I had a rather "unique" situation - a college student who's Mom was buying the car. She is brought to tears with the thought of going to a car dealership so I did the research, visited dealers, e student who's Mom was buying the car. She is brought to tears with the thought of going to a car dealership so I did the research, visited dealers, etc. When I first met Ali and explained the situation, not once did he "blow me off" or think I wasn't serious, which a few other dealers did. From the first handshake to pulling off the lot, Ali was courteous, respectful, knowledgeable and very easy to work with. I had a trade in, a 2002 Volvo that, to put nicely, was run into the ground and Ali worked to get the best price for a car with many electrical and mechanical problems. He also got us an out the door quote prior to trade in that was very good and helped seal the deal. I visited the dealership three times, alone once and with my Mom twice. Even though Ali was quite busy, he still took time to help us out and treated us as if we were the only ones there. A week had gone by between our second visit and third to actually purchase the car and during that week we went back and forth with Ali via phone and Email a few times. I let Ali know when we would come in and he everything ready to go when we got there and the final closing was extremely quick and painless. Over a very pleasant experience. We would recommend Ali More

Jimmy was very professional and understanding of my needs. He was not not pushy at all and made me feel comfortable throughout my whole process of purchasing my new car. I have already recommended him needs. He was not not pushy at all and made me feel comfortable throughout my whole process of purchasing my new car. I have already recommended him to friends and will continue to do so! More

I recently purchased a new Golf GTi from this dealership. From my initial on-line contact with Seaton to my in dealer experience with Shannon, everyone was very helpful and professional. They made the purcha From my initial on-line contact with Seaton to my in dealer experience with Shannon, everyone was very helpful and professional. They made the purchasing process simple, pleasurable and fast. I would recommend them to anyone and will certainly consider returning there for my next car. Thanks guys for all your help, now I just need the snow to go away so I can enjoy the car more. More

The sales experience was favorable fpr a number of reasons. Our salesman, Michael Bout, was helpful and straightforward without being too cloying or overbearing. He spent a good time of deal with me reasons. Our salesman, Michael Bout, was helpful and straightforward without being too cloying or overbearing. He spent a good time of deal with me and my daughter and answered all our questions. More

I am writing this rating because we had a fantastic buying experience with Ray Palizkar of Congressional motors VW in Rockville, MD. We are new to the area and just happened upon this dealership. We buying experience with Ray Palizkar of Congressional motors VW in Rockville, MD. We are new to the area and just happened upon this dealership. We were not sure if we wanted to lease or buy a VW, nor did we have a good idea of which model we wanted. Ray was friendly, receptive, and professional the entire time we worked with him. Not once was he pushy, rude, or gave us misinformation about the vehicles. He allowed us to take our time, asking questions, test driving, etc. He even stayed two hours late, past closing, to ensure our paperwork was processed with the correct personnel. Our experience of buying a car this time around was better than we could have ever expected. We truly feel as though Ray is our friend and not just a sales associate. We highly recommend anyone in the market for a car to talk to Ray Palizkar!!! More

We enjoyed orking with Ray, Doug, and Dana. The dealership is very clean and it provides a very friendly atmosphere. I will recommend others to the dealership. I am looking forward to service our v dealership is very clean and it provides a very friendly atmosphere. I will recommend others to the dealership. I am looking forward to service our vehicle at the service center. More

Ray is a great salesman. He is very attentive, and provided great service. I also enjoyed working with the Sales Manager, Doug Martin. Ray and Doug made it a great car-buying experience! provided great service. I also enjoyed working with the Sales Manager, Doug Martin. Ray and Doug made it a great car-buying experience! More

Jimmy and Dana took great care of us! No pressure, no haggling, no shadiness - We would not hesitate to get our next car from here! haggling, no shadiness - We would not hesitate to get our next car from here! More

It was pleased with Jimmy Alegre. He was very friendly, respected our request and tried all his best to find the car that we want. Specifically we asked exterior color(white) different from the colors tha respected our request and tried all his best to find the car that we want. Specifically we asked exterior color(white) different from the colors that he had in inventory. He found one in other dealer shop and drove it by himself the same day. I appreciate Jay for his effort to provide best financing offer. More