Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Ourisman Mazda of Rockville

Rockville, MD

Overview
Employees
Reviews
Vehicles
4.4
557 Reviews
The Ourisman Mazda dealership has a long history of offering superior customer service. With Mazda automobiles such as the CX-5, CX-7, and Mazda3, we are convinced that we can supply you with the suitable automobile. Visit our dealership in Rockville for a high-quality car-buying experience! Our team is prepared to provide you sales and services with a smile.
Contact Dealership
View Awards

801 Rockville Pike A

Rockville, MD

20852

Directions

By Type

Showing 557 reviews

August 11, 2024

This is our 3rd time at Ourisman Mazda of Rockville. We bought 2 cars here- the 3rd time was during a shortage of vehicles, and we couldn’t find what our daughter wanted. From when you enter you are gre More

by paula_murphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loc Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco in the financial office and Michael Bout in Sales and Diego in management
Report | Print
Aug 13, 2024 -

Ourisman Mazda of Rockville responded

Thank you so much for your kind words and for choosing Ourisman Mazda of Rockville for your vehicle purchases! We're thrilled to hear that Michael Bout made your experience positive and that you felt welcomed and well-informed throughout. It’s wonderful to know that our no-pressure approach and customer care have made a difference for you. We look forward to assisting you and your family in the future. Enjoy your new vehicle, and thanks again for your continued support!

August 10, 2024

Professional, helpful staff. Andy was exceptional. He kept me informed about the progress of my car every step of the way. He had my car ready in record time. Andy was polite and More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy from the collision center
Report | Print
Aug 16, 2024 -

Ourisman Mazda of Rockville responded

Thank you so much for your 5-star review, Ann! We appreciate the staff highlight for Andy and will pass your kind words on to him. Glad his excellent communication and professionalism made your visit the best it could be. If you or your Mazda needs anything, please give us a call! We're here anytime. Thanks for supporting us at Ourisman Mazda of Rockville, and have safe travels.

July 31, 2024

Nice salesman great price on car. No pressure. Friendly staff. Clean dealership. The car I purchased is amazing. More

by billharral
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Palizkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Ourisman Mazda of Rockville responded

Thank you for taking the time to write a review about your experience. We're thrilled to hear that we were able to provide you with a great price with no pressure. Enjoy your new car!!

Aug 13, 2024 -

Ourisman Mazda of Rockville responded

Thank you for your feedback! We're delighted to hear that you had a great experience with our team and that you're thrilled with your new car. Our goal is to provide a friendly, pressure-free environment, and it’s wonderful to know that you felt that way. We appreciate your kind words about our dealership's cleanliness and staff. Enjoy your amazing new car, and please don't hesitate to reach out if you need anything in the future!

July 24, 2024

Great experience at Ourisman. They worked with us to find the right vehicle. The financing deals were outstanding. More

by Yankee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lelo
Report | Print
Jul 25, 2024 -

Ourisman Mazda of Rockville responded

Thank you for sharing your experience with us! We're delighted to hear that our team could assist you in finding the perfect vehicle and was able to provide you with outstanding financing.

July 21, 2024

Great service , explained everything to me. Watched a video and saw what needed attention! Plus they washed my car. More

by andyhas4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Meilleur
Report | Print
Jul 24, 2024 -

Ourisman Mazda of Rockville responded

It's wonderful to hear you had such a positive experience! It sounds like the service team went above and beyond, explaining everything thoroughly and even showing you what needed attention through a video. Thanks for sharing your feedback!

July 21, 2024

The service was great! I worked with Ali, and he was very helpful and clear about the whole process of buying the car. All of my questions about the car and the paperwork w More

by Karina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Hatam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Ourisman Mazda of Rockville responded

That's fantastic to hear! It sounds like Ali provided exceptional service and made your car buying experience smooth and straightforward. Thanks for sharing your positive feedback about Ourisman Mazda of Rockville!

July 12, 2024

Service rep was very nice and had good communication. Work was done quickly and efficiently. More

by fangtwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
Report | Print
Jul 24, 2024 -

Ourisman Mazda of Rockville responded

Thank you for sharing your experience! It's great to hear that our service team was friendly and communicated well throughout your visit.

July 06, 2024

No fuss no time wasting and I got the car for the price I wanted . My trade in was seamless . In and out in a couple of hours More

by jlmgrahamdc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Palizkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Ourisman Mazda of Rockville responded

That's fantastic to hear! It sounds like you had a hassle-free and efficient car buying experience. Getting the car at the price you wanted and having a seamless trade-in process are definitely big wins. Thanks for sharing your positive feedback about your experience—it's great to know everything went smoothly for you! Enjoy your new ride!

July 04, 2024

The staff were nice and easy to work with, making the entire process smooth and stress-free. I highly recommend it! More

by Lydia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phong, Casey
Report | Print
Jul 24, 2024 -

Ourisman Mazda of Rockville responded

t's wonderful to hear that you had such a positive experience! A smooth and stress-free process with nice and easy-to-work-with staff makes all the difference. Thank you for recommending us!

July 01, 2024

I was able to find a car that fit my needs and get me out from under a car that I was upside down in. More

by Greg63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loc Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Schwartz
Report | Print
Jul 24, 2024 -

Ourisman Mazda of Rockville responded

That's great news! Finding a car that meets your needs and helps resolve the situation with your previous vehicle being upside down is a big win. It's always great to hear that we were able to provide assistance.

1
...
5
6
7
...
56