Ourisman Mitsubishi
Marlow Heights, MD
By Type
91 Reviews of Ourisman Mitsubishi
Excellent dealership.Very Professional staff. Nick Cutlip is an outstanding salesman.This is my first new vehicle .He made sure I was completely satisfied with my choice.Thank you,Ourisman. Nick Cutlip is an outstanding salesman.This is my first new vehicle .He made sure I was completely satisfied with my choice.Thank you,Ourisman. More
Starting over Just coming out of a bankruptcy after a bad divorce I knew that trying to get back on my feet was going to be hard. I knew I was going to lose my car Just coming out of a bankruptcy after a bad divorce I knew that trying to get back on my feet was going to be hard. I knew I was going to lose my car so I was willing to take anything I can get. I received a brochure from ourisman and I held on to it for some reason. All the other flyers I got relating to the same thing I threw them away. Not only did I walk away with a new car but mr nick Cutlip was skilled in bankruptcy and knew how to work with finance Lenders. I am riding in a great SUV, paying less than my previous car! I couldn't be more happier! More
Excellent sales experience From the first step in the door, I was welcomed and made to feel at ease. My salesperson was great and made sure I drove off with the car that I wante From the first step in the door, I was welcomed and made to feel at ease. My salesperson was great and made sure I drove off with the car that I wanted.I recommend everyone go to Ourisman Chevy and ask for Reagan. More
Excellent customer service Mr. Hairston was polite, professional and made my experience at Ourisman Chevrolet an excellent one. He went above and beyond to get me my dream car. Mr. Hairston was polite, professional and made my experience at Ourisman Chevrolet an excellent one. He went above and beyond to get me my dream car. More
Excellent Customer Satisfactory "Raegan is your go to guy" I'm a complex person, I will definitely say that... I try not to be to difficult but I want what I want and wouldn't settle for anything different. I I'm a complex person, I will definitely say that... I try not to be to difficult but I want what I want and wouldn't settle for anything different. I purchase my 2015 Chevrolet Equinox July 2nd and was definitely hands down the best experience ever. Thanks to Raegan Hairston, he made my car buying experience awesome. Raegan made sure all my needs were met and that I was satisfied even after buying my car. He even work with me that week knowing that I was at work so I'm very appreciative for that. I definitely would recommend anyone to him personally. Overall experience and expectation were met from Raegan all the way to the finance manager. Thank you ! More
Excellent Professionalism and Customer Service I can be very difficult and a prudent customer when it comes to major purchases. Raegan went above and beyond to meet/find my exact car specifications I can be very difficult and a prudent customer when it comes to major purchases. Raegan went above and beyond to meet/find my exact car specifications; assist in negotiating my trade-in value of my previous vehicle and finance rate for the new vehicle; and even entertain my two-year-old son when he began to get restless during the paperwork process. Raegan was very proactive throughout the whole buying process and provided detail information regarding every aspect/feature (e.g., OnStqr, warranty, and etc.) of my brand new 2015 Chevrolet Equinox. HIs customer service is truly impeccable, for example: 1. He provided boxes and assisted when I transferred my personal belongings from my old car to my new car. 2. He stood in the pouring rain (it rained all day during the purchasing process) as I initiated my OnStar to provide additional information and assistance. 3. He was very relentless to ensure his manager honor, even beat, the TRUECar quote I received online. 4. He never waivered nor changed his upbeat attitude during our entire interaction. Even when he had his lunch delivered by another coworker, he never led onto his hunger. (I arrived at the dealership at 11am and left by 4pm) 5. He was able to multitask when a previous customer needed assistance with their prior purchase while attending to my sale. Again, I cannot speak any higher about my service during this car buying experience. I will definitely return for future car purchases. I truly appreciate the efforts of the entire staff (e.g., sales, marketing, and financing) for contributing to my overall satisfaction. More
MAN RAEGAN IS AWESOME!!!! I HAVE PURCHASED SEVERAL CARS FROM RAEGAN. OURISMAN CHEVY YOU HAVE ACQUIRED THE BEST SALESMAN I HAVE EVER DEALT WITH, RAEGAN IS A DEFINITE ASSET TO YO I HAVE PURCHASED SEVERAL CARS FROM RAEGAN. OURISMAN CHEVY YOU HAVE ACQUIRED THE BEST SALESMAN I HAVE EVER DEALT WITH, RAEGAN IS A DEFINITE ASSET TO YOUR COMPANY. MY OVERALL EXPERIENCE HERE WAS AWESOME, MUCH BETTER THAN PREVIOUS EXPERIENCES. REX IN FINANCE AND PATRICE IN AFTERMARKET WERE BOTH EXTREMELY PLEASANT. KUDOS TO OURISMAN CHEVY, AND RAEGAN YOU ROCK!!! More
Great customer service Reagan was a Outstanding sales rep. He listened to my wants in a vehicle and made it happen. The Dealership was nice and clean and the staff was frien Reagan was a Outstanding sales rep. He listened to my wants in a vehicle and made it happen. The Dealership was nice and clean and the staff was friendly. More
Very Professional Our salesman was Raegan Hairston he was very knowledgable about the different cars and truck at there dealership. He was very friendly and took his ti Our salesman was Raegan Hairston he was very knowledgable about the different cars and truck at there dealership. He was very friendly and took his time answering any questions myself or my wife might of had! Glad we came to this dealership and I will recommend it to others out there who are trying to buy!!! More
Patient through the entire process I really didn't plan to purchase a car that day I was really just waiting on my service to my Malibu, but the second car I had I really wasn't really I really didn't plan to purchase a car that day I was really just waiting on my service to my Malibu, but the second car I had I really wasn't really happy with. Mr. Raegan Hairston began talking to me and took an interest in helping me find something I would like. At first, I thought a Cruze, but then I already had a car, so why not do something different and get an SUV, so Mr. Hairston was very patient with me and begin showing me the SUVs. He took care of everything and got a good price for me. It was a pleasure working with Sales Representative-Raegan Hairston, who made sure all of my requirements were taken care of and was patient through the entire process. I even got a follow-up call to see if I was pleased with my purchase. I would recommend Mr. Hairston, to anyone looking to purchase at Ourisman Marlow Heights. More