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Ourisman Nissan of Laurel
Laurel, MD
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Easy and painless My mother had bought a car from Sol last year and gushed about him and the dealership often, but everyone really goes out of their way to make the cus My mother had bought a car from Sol last year and gushed about him and the dealership often, but everyone really goes out of their way to make the customers feel comfortable. I had no intention of buying a new car even though the one I had been driving was on its last leg. Needless to say Sol and Tischer Nissan helped me make a way out of no way and I no longer have a bucket of a car. Easiest and stressless process I've ever experienced. More
Highly Recommend Tischer ,5 Stars all the Way Just purchased a 2014 Nissan Pathfinder and both I and my husband love it so far. 5 stars to Marshall Nickleberry our sales consulant. We havent purch Just purchased a 2014 Nissan Pathfinder and both I and my husband love it so far. 5 stars to Marshall Nickleberry our sales consulant. We havent purchased a new vechile in a long time and Marshall was outstanding in helping us understand and learn all the bells and whistles that came with the pathfinder.He made us feel like we had known him for years.For sales I highly recommend Marshall. 5stars also to (teddy bear) Brian Breining the sales manager.Brian was also outstanding and I would definately do business with him again.He had my new pathfinder ready to go and on the road in no time.Very fast and outstanding service.Last but not least 5 stars also to Jim MckAY the business manager whom finalized our sale swiftly. Im sure every one else there is a 5 star also but myself and my husband only delt with the three I mentioned above.If your looking for a vechile make this place your first stop as you more than likely wont have to search anywhere else,at least we didnt. Every one there makes you feel at home. I had a fantastic experience. Thank you everyone. More
Not honest I dealt with Dennis by email and phone prior to arriving to dealership. He promised the model and color of vehicle would be on the lot when we arrive I dealt with Dennis by email and phone prior to arriving to dealership. He promised the model and color of vehicle would be on the lot when we arrived or would be there within an hour. I made this arrangement with him beforehand. We arrived and test drove a different trim package while they retrieved the vechole promised. Then we were informed they required us to commit to a price before actually seeing the vehicle. They also told us there were rebates on the model but there isn't. We walked and they lost a sale. Not happy with the deceit. More
Pleasently Surprised My husband and I needed a car, we went to several dealerships over a course of two days but after thinking it through, we decided to return to Tischer My husband and I needed a car, we went to several dealerships over a course of two days but after thinking it through, we decided to return to Tischer. We bought a Nissan Sentra as we needed a commuter car with good gas mileage, and we got it at a competitive price. The place was nice and clean and the staff were great. Our salesman's name was Marshall and he was extremely polite and helpful. I highly recommend this place over some of the competitors. More
Sol your awesome :) Thank you Sol for your outstanding service with helping me to purchase my new Nissan Maxima. He kept his word without a doubt. Thank you! Thank you Sol for your outstanding service with helping me to purchase my new Nissan Maxima. He kept his word without a doubt. Thank you! More
Sol was awesome Wanted to let you guys know that I had a great experience buying my car at Tischer. I usually go to CarMax to avoid the dealer haggling bought my last Wanted to let you guys know that I had a great experience buying my car at Tischer. I usually go to CarMax to avoid the dealer haggling bought my last two cars from there.. Sol was very helpful he didn't try to force me a car even took me to the Acura lot to find the car I want. He made the process easier and even managed to get me the financing in house and match the rates my bank offered me so I didn't even need to leave the dealer ship. He was kind enough to show me how all the electronics work in the car, I'm technology challenged and that was a great help. Guys I had a great experience and will definitely recommend you guys. Thanks for the service. More
Thanks to a Great Service Tech Rome took very good care of my car service on Tuesday. He showed professionalism and kindness unlike George Wolfe and Matt. They watch me for 10 minut Rome took very good care of my car service on Tuesday. He showed professionalism and kindness unlike George Wolfe and Matt. They watch me for 10 minutes and didn't offer to help. I could have gotten upset but Rome could tell by my expression and said, Don't worry I will take care of you and get you out of here in about an Hour and a half. He asked if I was off that day and made me feel like a valued customer. Thanks Rome for taking such good care of me. The other techs should learn customer service skills. Anyway I am glad Rome is my service tech. Keep up the good work Rome and I appreciate your kindness. Ms Barr More
Sol did a wonderful job - He was honest and no nonsense - He listened to what we were telling him and acted on that. He gives the career of car salesman a good name. He listened to what we were telling him and acted on that. He gives the career of car salesman a good name. More
I am a customer whom was treated as a criminal by this sales general manager Brian Breining. The reason for his behavior towards us was because we did not agree on his final offer and so he ended telling sales general manager Brian Breining. The reason for his behavior towards us was because we did not agree on his final offer and so he ended telling us "I don't want your business, GET OUT!!" and he crumbled the paper in front of us. He really didn't care whom was around him including other customers. He walked toward his desk grabbed the key from our truck whom we wish to trade and forcefully handed our key into my husband hands. We asked him "Is this how you treat your customer??" and he said "YES now get out!!!" and escorted us to the door. As we walked out, he even locked the entrance doors. Never in my life have I ever felted harassed, humiliated and treated as a criminal. He also told us to never come back!!! This man showed no respect and professionalism toward a very interested buying customer. More
Great experience bought my Maxima from Marlon and Brian easy process very friendly found the car I really wanted and went and got it for me at another dealership highly recommend them. easy process very friendly found the car I really wanted and went and got it for me at another dealership highly recommend them. More