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Ourisman Toyota 40

Edgewood, MD

Overview
Employees
Reviews
Vehicles
4.8
561 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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1101 Business Center Way

Edgewood, MD

21040

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Showing 561 reviews

August 05, 2024

Patrick was patient, professional, and personable. He listened to what I wanted, provided information I asked for, and then followed up not just with a text but with additional helpful information abo More

by Amanda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Ourisman Toyota 40 responded

Amanda, Thank you for taking the time to leave a detailed response regarding your experience with Patrick! We are elated to hear he provided a high level experience for you, and hope you are loving your new vehicle!

August 05, 2024

Great, friendly, and knowledgeable service. It was a good experience and I love the car. More

by reynolds
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz
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Aug 06, 2024 -

Ourisman Toyota 40 responded

Thank you so much for your positive review, we appreciate your business!

July 31, 2024

Professional/ Helpful/ Experienced/ Explains service options and expected outcomes in a friendly and informative way. More

by johnjosephstrama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurtis Rampersad
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Aug 01, 2024 -

Ourisman Toyota 40 responded

Thank you for the kind words Mr Strama! We are always here to help if you need anything down the road.

July 30, 2024

Great service and extremely courteous. As the service took a while the service manager kept me updated while I was waiting. Definitely customer oriented! More

by Revmajorann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Ourisman Toyota 40 responded

Thank you Revmajorann for your kind review! I'm happy to hear of the good communication. Please do not hesitate to reach out if we can help in the future.

July 28, 2024

Patrick was great to buy a car from. The deal was easy and he was knowledgeable about all the workings of the deal and the vehicle. More

by kjoytabor
Recommend Dealer
Yes
Employees Worked With
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Ourisman Toyota 40 responded

Thank you for sharing your positive experience with Patrick! It's great to hear that the process was smooth and that he provided knowledgeable assistance throughout. If there's anything else we can help you with, feel free to reach out! Ron Jackson Sales Manager

July 28, 2024

Keith did a great job and made the experience very positive. The paperwork process was very easy and I did not feel pressured to buy what I did not need. I would go to this dealership Again. More

by Revmajorann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Stradford
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Jul 29, 2024 -

Ourisman Toyota 40 responded

"Thank you for sharing your experience! We're delighted to hear that Keith provided excellent service and made the process smooth and pressure-free. We look forward to welcoming you back to our dealership in the future!" Ron Jackson Sales Manager

July 23, 2024

Great service, got the job done fast and easy to work with! Called me earlier than expected when the job was completed. More

by shelbym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eaves
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Jul 23, 2024 -

Ourisman Toyota 40 responded

Thank you Shelby, I'm happy to hear we got you back on the road quickly and kept you updated through the process!

July 20, 2024

Great service, easy to deal with and explained everything. Would use them again I. The future. More

by bruce p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Ourisman Toyota 40 responded

Thank you Bruce! We appreciate your business and taking the time to leave us a review. We are always here if we can be of any future assistance.

July 12, 2024

Great, comfortable, easy to work with dealership. Works hard to get the customer what they need! More

by justintompkins0515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos! From fianacing
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Jul 12, 2024 -

Ourisman Toyota 40 responded

Thank you for the kind words! We're delighted to hear that you had a great and comfortable experience with us. Our team is dedicated to working hard to meet your needs. We look forward to serving you again in the future Ron Jackson

July 10, 2024

Service Rep, Chris was quick in getting problem diagnosed and completed when promised. Good job. More

by MSLEWIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kusterer
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Jul 11, 2024 -

Ourisman Toyota 40 responded

Thank you MSLEWIS6 for taking the time to leave a review! I'm happy to hear Chris took good care of you and your Toyota, we will be sure to pass your message on to him.

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