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Ourisman Toyota 40

Edgewood, MD

4.7
515 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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1101 Business Center Way

Edgewood, MD

21040

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Showing 515 reviews

February 19, 2025

Patrick's straightforward approach and exceptional customer service skills made me feel valued and at ease. He was relaxed, understanding, and willing to work around what you need and can do. Definite More

by jbe483
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Bratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Ourisman Toyota 40 responded

Happy to hear that Patrick provided you with great customer service. We look forward to seeing you for your complimentary ToyotaCare maintnenace!

February 19, 2025

Working with Patrick made buying my car a great experience. Patrick’s professionalism and friendly approach made the process smooth and enjoyable. I’m thrilled with my new car and highly recommend More

by MC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Ourisman Toyota 40 responded

Im happy to hear that Patrick made your car-buying experience so positive! His professionalism and friendly approach clearly made all the difference. Congratulations on your new car, and thank you for recommending him—I'm sure others will appreciate your feedback Ron Jackson Business Manager

February 18, 2025

Patrick was great. His part of the transaction was perfect. When a bit of a bump in the road came during financing, Patrick was a sympathetic ear and helped to smooth More

by andrew.clemens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Ourisman Toyota 40 responded

Thank you for the kind review, we are glad to hear that Patrick was able to assist with the complication in your transaction. Please come back and see us for your complimentary ToyotaCare maintenance!

February 16, 2025

We loved working with Kaitlyn Pike. She was extremely helpful and pleasant and made sure she answered all our questions. There was no pressure to make the purchase, she made us feel mor More

by Michele
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Ourisman Toyota 40 responded

Kaitlyn truly values creating genuine relationships with customers, and it’s amazing to know that you felt like family. We appreciate your trust in us and are so happy that you found the perfect car. If you ever need anything else, don’t hesitate to reach out. Enjoy your new ride Ron Jackson Business Manager

February 14, 2025

I just came from Ourisman 40. I had to have four new tires put on my car no charge to me and they came out and explained to me what they needed to have done. Although it was a lon More

by Trdgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Texas Greg Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Ourisman Toyota 40 responded

Glad to hear we were able to address your concerns. Frank is amazing, and we are happy to hear he took good care of you and your vehicle!

February 01, 2025

Kaitlyn was very easy to work with and very transparent. She was no pressure and very helpful. More

by mgsalemi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Ourisman Toyota 40 responded

I'm so glad to hear that Kaitlyn made the process smooth and stress-free for you! It sounds like she really provided the support you needed. It’s always great when someone can make a big task feel so manageable. Ron Jackson Business Manager

January 29, 2025

Kaitlyn was super helpful in getting me in the car that I wanted and to a number that I was comfortable with. Dez in finance was also helpful in getting my payment to a number that is comfortable in my month More

by Tyler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dez
Feb 14, 2025 -

Ourisman Toyota 40 responded

Thank you so much for the kind words! We're thrilled to hear that Kaitlyn and Dez were able to help you find the perfect car and a payment plan that fits your budget. We truly appreciate your feedback and are glad we could assist in making the process smooth for you Ron Jackson Business Manager

January 26, 2025

Patrick was absolutely wonderful! He made the entire car buying experience extremely smooth. Communicated every step along the way. The staff were extremely welcoming the moment we wa More

by Kphelps321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Ourisman Toyota 40 responded

That's so awesome to hear! It sounds like Patrick and Ron really went above and beyond to make your car buying experience a great one. Glad you're loving your new Camry – it must feel exciting driving off with that Ron Jackson Business Manager

January 25, 2025

Friendly service, very informative. Also helpful with scheduling appointment when adjustments were needed. Thank you. More

by aminta_s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Monks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Ourisman Toyota 40 responded

Thank you for the kind review!

January 24, 2025

Frank and Ron were wonderful to work with. They both took the time to help us with the service we needed for our vehicle. Thank you and keep up the great work. Would highly recommend this deal More

by stephieb325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Ourisman Toyota 40 responded

Thank you so much for the recommendation!

Feb 14, 2025 -

Ourisman Toyota 40 responded

Thank you so much for your kind words! We're thrilled to hear that Frank and Ron were able to assist you and provide excellent service. We truly appreciate your recommendation and are grateful for your support. We'll make sure to keep up the great work for customers like you Ron Jackson Business Manager

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