Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ourisman Volkswagen of Laurel
Laurel, MD
1,190 Reviews
What really sets a car dealership apart these days? Service, Value, Selection and Price
You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Pre-owned Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on our website to find the vehicle you want!
Plus, you can check out the Current Online Specials and Promotions that change all the time!
Check out our Facebook page, "Ourisman Insiders"
Convenient Location, Service, Parts, Accessories, we have it all!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,190 reviews
February 13, 2017
Fantastic Service We worked with Bill "Goldie" Goldsmith at Ourisman to buy a new Passat. We owned one of the infamous diesel engines and weren't sure that we wanted t We worked with Bill "Goldie" Goldsmith at Ourisman to buy a new Passat. We owned one of the infamous diesel engines and weren't sure that we wanted to continue our relationship with Volkswagen, but our interaction with Bill and his team swept away any concerns about whether we would be treated fairly in buying a new car. We feel as though we got a very fair deal in trading our diesel in and Bill went out of his way to answer our questions and make us feel at home while we were there. Which was particularly important since we had our six year old son in tow. Bill hooked him up with VW gear and sent him home with three balloons! More
by Glouis2011
Employees Worked With
February 13, 2017
Smooth Process Bill (Goldie) was honest and conscientious, always calling back if we had additional questions. I would recommend contacting him to get your best de Bill (Goldie) was honest and conscientious, always calling back if we had additional questions. I would recommend contacting him to get your best deal. He beat out five other dealerships! Isaac Chee and Debbie in finance also worked with us to keep the process smooth. More
by Passat Fan
February 12, 2017
Outstanding customer service I recently returned my Jetta TDI to VW corporation through the VW buyback offer. The buyback offer was excellent, so I turned around and purchased a 2 I recently returned my Jetta TDI to VW corporation through the VW buyback offer. The buyback offer was excellent, so I turned around and purchased a 2017 Passat from Mike Morris. Mr. Morris was very professional and helpful. This is the 3th VW vehicle I have purchased from Mike. Thanks again Mike and all of the professional at Ourisman Volkswagen of Laurel...Cheers! More
by DMB
February 12, 2017
New car purchase I purchased a new car from Laura Joseph at Ourisman Honda VW of laurel. Laura was very knowledgeable of the vehicles and was able to answer any quest I purchased a new car from Laura Joseph at Ourisman Honda VW of laurel. Laura was very knowledgeable of the vehicles and was able to answer any question I had. She was very nice, patient, and pleasant to work with. I visited the dealership three times and each time was pleasant. They say third time is a charm and third time I walked out with a new car!! Vince was nice and made the paperwork process easy and not long. My overall experience was good and I would recommend others to visit the dealership. Thank you Laura and Ourisman Honda of laurel! More
by Cargirl_17
Employees Worked With
Laura Joseph, Vincent Gordon
February 09, 2017
The 3 Amigos I will say this I only scored this way because of the service I received after my awful EXPERIENCES. Jimmie Powell from start to finish a man of his w I will say this I only scored this way because of the service I received after my awful EXPERIENCES. Jimmie Powell from start to finish a man of his word personable professional Debbie Lewis very knowledgeable professional effiecent and The General Manager Michele Barnes listen to my complaint apologized and acted immediately to help me solve my problems.If it wasn't for these 3 I would have failed this survey. More
by POWERHOUSE
Employees Worked With
Jimmie Powell, Debbie Lewis, Michelle Barnes, Vincent Gordon
February 04, 2017
Purchasing new vehicles Very friendly and knowledgeable people. Outstanding customer service and very Family friendly. Great deals and pricing. Will definitely return for fut Very friendly and knowledgeable people. Outstanding customer service and very Family friendly. Great deals and pricing. Will definitely return for future purchases and or service. More
by Jennifer Kentfield
Employees Worked With
Anthony Davenport, Brian Blackmon
January 30, 2017
Great Delaership We recently visited the dealership, and I have to say that Anthony Davenport was absolutely wonderful . He took the time to listen, walked us through We recently visited the dealership, and I have to say that Anthony Davenport was absolutely wonderful . He took the time to listen, walked us through everything from start to finish, did not rush us and made sure we were 100% satisfied before driving off the lot. Earl and Bryan were also accommodating! Great people, great customer service at this dealership! More
by Honda all the way
Employees Worked With
Earl Errera, Anthony Davenport, Brian Blackmon
January 28, 2017
Anthony Davenport I visited Ourisman Honda to look into leasing a 17' Accord. I've bought plenty of cars and this was my first leasing experience. Anthony was very poli I visited Ourisman Honda to look into leasing a 17' Accord. I've bought plenty of cars and this was my first leasing experience. Anthony was very polite, professional and non-pushy. Non-pushy, unrushed and never took a "take it or leave it" stance. Those were the things I appreciated. He didn't play games with the numbers and was directly to the point on the options. When I lease another vehicle in 3 years I'll look for Anthony to have a good deal available for me before I look elsewhere. Overall this was a very good experience. I don't feel cheated or have buyers remorse and that's because the numbers were correct and I was treated fairly. Two thumbs up to Anthony. More
by BaltimoreBullys.com
Employees Worked With
Anthony Davenport
January 26, 2017
Love My New Jetta! I came in already about 90% committed to buying a totally different car, but I knew I had to test drive a Jetta before I made my final decision (I'm d I came in already about 90% committed to buying a totally different car, but I knew I had to test drive a Jetta before I made my final decision (I'm doing the diesel buyback program for my Golf TDI). I loved the Jetta as soon as I test drove, but I had to work out the finances and Ourisman made it happen. I worked with Maxine Stewart and Bill "Goldie" Goldsmith and they were patient and knowledgable. I never felt pressured or pushed into making a decision. Marwan Redmon helped make the finances work, and Debbie Lewis finalized everything. She was very patient- this was my first time buying on my own, and I had a lot of questions. Thank you Ourisman! More
by CBialek
Employees Worked With
Bill "Goldie" Goldsmith, Maxine Stewart, Marwan Redmon, Debbie Lewis
January 24, 2017
Car buying popeyes experience Overall I had a great time, though it took almost an entire day to finally get the car. The service was too slow in my opinion. Overall I had a great time, though it took almost an entire day to finally get the car. The service was too slow in my opinion. More
by Christiane Augustine Ebongue
Employees Worked With
Maxine Stewart, Brian Blackmon
