Michael Morris
Michael Morris at Ourisman Volkswagen of Laurel

Michael Morris

Certified Sales Professional

Ourisman Volkswagen of Laurel

3371 Laurel Fort Meade Rd Suite B
Laurel, MD 20724

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4.2
29 Reviews
4.2

29 Reviews

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29 Reviews of Michael Morris

August 28, 2026

Dealership Rating
Employee Rating

Victoria my service advisor was great explained everything up front. She even called back and reminded me of a previous service perform. Awesome job!!! More

by Jhs_bj
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Gillions

Aug 31, 2026

Ourisman Volkswagen of Laurel responded

Thank you for the great review! We're so glad to hear Victoria provided an excellent experience and took the time to explain everything clearly. We'll be sure to share your kind words with her. Thank you for choosing Ourisman!

August 24, 2026

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I just bought a car from Ourisman Volkswagen. I couldn't be happier and satisfied with the purchase. Mike Morris was very helpful and accommodating. Thank you for everything and I will be recomme More

by irmamercado514
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 25, 2026

Ourisman Volkswagen of Laurel responded

Thank you for the wonderful review! We're thrilled to hear you had such a positive car-buying experience and that Mike Morris was helpful and accommodating throughout the process. Congratulations on your new vehicle, and thank you for choosing Ourisman Volkswagen and recommending us to others!

March 05, 2026

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Ourisman VW serviced my car quickly and effectively. This is my second routine maintenance service with them and each service was handled professionally and efficiently. I like the video of your car tha More

by KarenJ
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Recommend Dealer
Yes

Other Employees Tagged: Victoria, Jose

Mar 07, 2026

Ourisman Volkswagen of Laurel responded

Thank you for your review, Karen! We're glad to hear your service visits have been quick, professional, and efficient. It's great to know you enjoy the technician inspection videos as well. We appreciate you choosing Ourisman VW and look forward to taking care of your vehicle again in the future!

January 20, 2026

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This dealership’s service is terrible. I was told that the manager in the service department would call me to speak with me about the squeaky breaks in the Atlas SEL 2025. It has been se More

by buttercup1732
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Brian Deckert, Wayne "Boe" Williams , Walter Cook, Bill (Goldie) Goldsmith, Adam Mendoza, Jennifer Smith

Jan 21, 2026

Ourisman Volkswagen of Laurel responded

Hello, we are disappointed to hear about your experience. In cases you do not have the direct email for our General Manager, you can reach Isaac Chee at isaac@ourismancars.com, or for further assistance, you can also email VWLFeedback@ourismancars.com.

July 09, 2025

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Mike was very helpful with leasing out ID Buzz! He was always available and ready to help! More

by Kristie
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Jul 09, 2025

Ourisman Volkswagen of Laurel responded

Kristie, thank you so much for the kid words. Please let us know if you need anything at all.

April 02, 2025

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Service along with sales team is amazing. Incredibly rare in these days and times. Special thank you to service technician Rick and sales team member Brian and Mike. More

by Allan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Deckert , Service technician Rick.

Jun 13, 2025

Ourisman Volkswagen of Laurel responded

Thank you for the great feedback! We’re glad Rick, Brian, and Mike made your experience stand out. We truly appreciate your kind words and support!

February 03, 2024

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Service was easy to schedule and completed in a timely fashion. Staff was friendly and competent. They answered all a uestions. More

by lysendis
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jon Alcorn, Bill (Goldie) Goldsmith, Bobby Mil

Feb 05, 2024

Ourisman Volkswagen of Laurel responded

Thank you so much for taking the time to share your experience with us! We're delighted to hear that scheduling our service was easy for you and that we were able to complete the job in a timely fashion.

January 17, 2024

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After I bought my second VW there was leaking from sunroof, they kept telling me there isn’t loaner car since 2021 until two days ago I told them that I spent over 60,000 $ in their store. I’ve been t More

by Marko Hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Deckert , Jon Alcorn, Walter Cook, Bill (Goldie) Goldsmith, Bobby Mil, Jeff Ramsey, Jennifer Smith, Adrean

Jan 18, 2024

Ourisman Volkswagen of Laurel responded

We want to express my sincere apologies for the inconvenience you've experienced with your second VW purchase from Ourisman. Your feedback is important to us, and we deeply regret that your ownership experience has not met your expectations. Please reach out to our general manager Robert Chen at rchen@ourismancars.com

Apr 08, 2024

Marko Hanna responded

It's not my experience with the car it's Orisman Laurel, THAT Mr Adrian told me That ( you don't give a loner car to any customer purshed a vehicle from you) I answered YOU SAID WHILE BUYING THAT YOU GIVE LONER CAR DURING ANY FIXING. HE ANSWERED those GUYS WHO SELL CARS SAY ANYTHING TO MAKE A SELL. That increased the damage cost in my car up to 4,500 $. since u never give me a loner car since 2021.

Apr 08, 2024

Marko Hanna responded

and stop adding automatic answers appoers in a sec. u don'y even car.

December 29, 2023

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This is a good dealership to purchase a new car when you are looking for the best price. More

by htcarr
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Recommend Dealer
Yes

Other Employees Tagged: Jon Alcorn, Bill (Goldie) Goldsmith, Bobby Mil

Dec 29, 2023

Ourisman Volkswagen of Laurel responded

Thank you for you're business and kind words!

October 02, 2023

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Michael was amazing! ! He was friendly, patient & professional. I was going to test drive the atlas & get the atlas. That was the plan. If the atlas didn’t work, then leav More

by Aisha H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2023

Ourisman Volkswagen of Laurel responded

We're thrilled you had a great experience with Michael! He helped you find the perfect 2023 Tiguan with a panoramic roof, and we appreciate your 5-star review. Enjoy your new ride! 🚗🌞

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