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Ourisman Volkswagen of Laurel
Laurel, MD
1,190 Reviews
What really sets a car dealership apart these days? Service, Value, Selection and Price
You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Pre-owned Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on our website to find the vehicle you want!
Plus, you can check out the Current Online Specials and Promotions that change all the time!
Check out our Facebook page, "Ourisman Insiders"
Convenient Location, Service, Parts, Accessories, we have it all!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,190 reviews
January 21, 2017
Great Dealership I recently leased a 2017 Golf GTI. Bill Goldsmith was my service provider and Isaac Chee was the manager. They made me feel welcomed and not pressur I recently leased a 2017 Golf GTI. Bill Goldsmith was my service provider and Isaac Chee was the manager. They made me feel welcomed and not pressured. The experience was smooth and quick. They offered breakfast and did all they could to make this and enjoyable experience. I would recommend this dealership and specifically these two to anyone seeking a quality product and a great purchasing experience. More
by dougcski
Employees Worked With
Bill Goldsmith, Isaac Chee, Debbie Lewis
January 18, 2017
Professionally Well Rounded !!! My wife and I have owned and driven 8 VWs in over 12 years due to their Safety , Performance , Reliability and over all Style. Loyal VW owners stayed My wife and I have owned and driven 8 VWs in over 12 years due to their Safety , Performance , Reliability and over all Style. Loyal VW owners stayed true and did not let the Diesel Buy Back affect them. Price point wise we feel there is NO other vehicle out there to compare. In the 12 years we have unfortunately worked with 2 other VW Dealers in the Baltimore area , that were a complete Nightmare to Deal with from Sales to Service. I truly feel sorry for most consumers out there today , that still go thru what my wife and I have gone thru before finding Ourisman. There are GOOD Dealerships out there staffed and trained properly. I am a firm believer that's what keeps Ourisman VW of Laurel #1 year after year. From the moment you walk in , you are welcomed and greeted NOT pushed or surrounded by Sales Consultants that don't even care to ask your first name. My wife and I worked with Sales Consultant Bill Goldsmith aka GOLDIE , and the GM Issac . Together they made our 3rd Purchase with them one truly to remember. My wife had totaled her Touareg the week before , and they actually reached out to see if she was okay two days later as opposed to when are you coming in to purchase a new one. Who else dose that ..? Like any hefty purchase you want to make sure you are getting the best deal and service. That is exactly what you get at Ourisman VW of Laurel. For any one out there shopping the internet or wasting hours on hours driving from dealer to dealer , save yourself the time and labor and call or stop in today and ask for GOLDIE. I promise you wont be disappointed , he is truly a honest and professional class act. Which we all know is hard to find today in the Auto Industry. Thank You again for all your help GOLDIE and Issac , see you at 10 k !!! More
by Jamisen1580
Employees Worked With
Bill Goldsmith, Isaac Chee
January 18, 2017
excelent From the moment you enter the dealership you are treated to a very professional and inviting setting. We met Laura Joseph and she made everything in h From the moment you enter the dealership you are treated to a very professional and inviting setting. We met Laura Joseph and she made everything in her power to make us feel at ease. She was extremely professional. We discussed the conditions of the deal and came up with something that made sense to both parties. Her approach was to get to a win win deal that would serve both parties. This was very refreshing after the experience in other dealerships where you felt the approach was to squeeze every customer for every penny. In summary great experience, highly recommended More
by Kurt
Employees Worked With
Laura Joseph, Brian Blackmon
January 14, 2017
Great service, hard working dealers. Laura was a great salesperson. We were trying to decide between two cars and Laura was able to work with us on the price and made a fair deal possibl Laura was a great salesperson. We were trying to decide between two cars and Laura was able to work with us on the price and made a fair deal possible. The entire sales experience was hassle free and even enjoyable. Thanks to Laura, Vince and the rest of the crew for all the help to get us into the car we wanted! More
by 73opelgt
Employees Worked With
Laura Joseph
January 13, 2017
Smooth New Car Purchase Brandon and Jennifer were patient and willing to fully answer all of my questions. Talking with them made it very clear exactly what I was buying and Brandon and Jennifer were patient and willing to fully answer all of my questions. Talking with them made it very clear exactly what I was buying and why. More
by Peter S Gu
January 13, 2017
Like No Other Salesman I cna only say positive things about my experience with Brandon, from day one when it did not appear we would be making a deal. He gave me very direc I cna only say positive things about my experience with Brandon, from day one when it did not appear we would be making a deal. He gave me very direct advice, explained where I needed to go for my circumstances, but then he went a step beyond that and checked into some additional information on the vehicle I was trading in. I was able to take the information, turn the other vehicle over and come back on Monday and close a deal on a new Honda Accord for myself and my family. He made the experience about my family and I , never once did we feel the deal was about him. he went above and beyond every step of the way. I have been buying cars for over 20 years and always dreaded the experience, this was nothing like that. I highly recommend anyone in the market, stop here first and ask for Brandon. Even the finance experience was effortless, Brian Blackmon went out of his way to make the deal better for me and laid everything out, told me what was really needed and what was an expense I did not need to take on in my current situation. His honesty was appreciated more than words. More
by Mary Lynn Simmons
Employees Worked With
Brandon Hickson-Hamilton, Brian Blackmon
January 10, 2017
Professional I visited Nick Cutlip SR with Ourisman Hyundai Mazda Mitsubishi and had the best buying experience, Nick was professional and he was straight to the I visited Nick Cutlip SR with Ourisman Hyundai Mazda Mitsubishi and had the best buying experience, Nick was professional and he was straight to the point. More
by david joyner
Employees Worked With
Nick Cutlip Sr
January 09, 2017
Amazing Salesperson! This is my second car purchase from Ramon! There are really no words to describe how great of a salesperson Ramon truly is! As a first time car buyer, This is my second car purchase from Ramon! There are really no words to describe how great of a salesperson Ramon truly is! As a first time car buyer, I was initially nervous about entering this "new car world" but Ramon easily dissolved those fears. He was patient and ensured that I was comfortable with my car choice. I enjoyed the experience so much that I brought my husband in to inquire about his car, and came back in for my second car. Thanks Ramon for all of your help! My husband and I will surely be back! Also, Joe was an amazing Finance Manager. He was so personable and easy-going! I appreciated his sincerity and genuine approach to the purchase process, Joe will forever be our "go-to-guy." More
by deondra18
Employees Worked With
Joe Rasulzad, Ramon Hart
January 09, 2017
Strongly recommended Ramon and Brian were both very helpful and patient. They explained everything I needed to know clearly, as well as answered any questions that I had. Ramon and Brian were both very helpful and patient. They explained everything I needed to know clearly, as well as answered any questions that I had. More
by JV3
Employees Worked With
Ramon Hart, Brian Blackmon
January 08, 2017
Repeat customer because of Wonderful Salesmen like Goldie!! 3.5 years ago I leased my first VW (EOS) from Ourisman of Laurel, mainly because of the great salesman I had, Joe Smith (now retired or I would've ask 3.5 years ago I leased my first VW (EOS) from Ourisman of Laurel, mainly because of the great salesman I had, Joe Smith (now retired or I would've asked for him. Actually, I wouldn't have had to; he would've recognized us!). On Friday, Deja vu, my boyfriend and I took my car in for its 30k service and just happened to look around the showroom while we were waiting. Bill "Goldie" Goldsmith immediately came over and starting talking to us about the vehicle we were sitting in, the Tiguan. We stated we weren't looking to purchase (I still had 5 months left on my lease) but that was ok with him. He told us he'd just show us or give us any info we wanted on any vehicle. We really liked the Tiguan and decided to take it for a test drive. Goldie couldn't have been more helpful and informative. When we came back, he could tell that our whole demeanor changed; we loved it and were definitely interested in this vehicle! He worked hand in hand with Isaac to get us the best deal possible - even working miracles to get the color we wanted by acquiring the vehicle at another dealership about 30 mins away. Being a repeat customer definitely had its perks too; everyone made us feel like family. Never did we feel pressured to buy - whatever we decided was ok with them. They definitely made us comfortable the whole time - and then made us an offer we couldn't refuse. We went in for an oil change and a few short hours later, we left with a new car!! Easy peasy!! Thanks especially to Goldie, Isaac and Joe!! We'll be back!! More
by Denise G
Employees Worked With
Bill "Goldie" Goldsmith, Isaac Chee, Joe Rasulzad
