
Ourisman Volkswagen of Laurel
Laurel, MD
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Great experience, and great price Ramon Hart and Jim Powell teamed up to get me the car I wanted at a price better than 13 other Honda dealers nearby - up to $1500 better. They were v Ramon Hart and Jim Powell teamed up to get me the car I wanted at a price better than 13 other Honda dealers nearby - up to $1500 better. They were very polite, friendly, and professional, answered all my questions, and were flexible with my schedule. Everyone else at the dealership was equally professional and helpful. More
Efficient and professional . The staff, was extremely helpful with answering my questions about the pre owned 2007 Jeep Wrangler that I came in to see. Their patience was wonder . The staff, was extremely helpful with answering my questions about the pre owned 2007 Jeep Wrangler that I came in to see. Their patience was wonderful and this was by far the best car purchase experience I have ever experienced. I also service my vehicle there and have always received great service since the day I rolled off the lot. I highly recommend Ourisman Honda of Laurel to anyone that wants a pleasant car buying experience. Many thanks to Ed Wheaton, Buster Underwood and the rest of the sales and service staff there at Ourisman. More
Benita65 Thank you Ourisman of Laurel for a fantastic experience and visit. Wonderful staff, and the gentleman that sold me my first brand new car Honda Accord Thank you Ourisman of Laurel for a fantastic experience and visit. Wonderful staff, and the gentleman that sold me my first brand new car Honda Accord. Mr. Powell was very polite, professional and very helpful. I recommend everyone to visit this dealership. Thanks again to the whole staff at Ourisman. More
10+ years of fabulous service. I don't go any place else. I've been going to Ourisman Honda in Laurel for 10 + years. Always have great, fast and reliable service. When it was time to trade in and get a new H I've been going to Ourisman Honda in Laurel for 10 + years. Always have great, fast and reliable service. When it was time to trade in and get a new Honda Ed Wheaton was very helpful and gave me a great deal. I have referred a few people to him and they all left happy and with a new car. I would give them 6 stars. More
Super fast service. Thoughtful and professional. I had my Civic in for the first maintenance. Appointment time was convenient, turn around time for oil change and tire rotation was extremely fast. I had my Civic in for the first maintenance. Appointment time was convenient, turn around time for oil change and tire rotation was extremely fast. Mr Wheaton and his service team even had the car washed. I didn't have a coupon that day, they used one anyway. More
Great car buying experience and service I bought a car from Mr. Ed Wheaton awhile back. Dealing with him and his dealership was an amazing experience. I have recommended to others to giv I bought a car from Mr. Ed Wheaton awhile back. Dealing with him and his dealership was an amazing experience. I have recommended to others to give Mr. Wheaton a call before going to another dealer. Everything around his dealership is well worth going out of your way in pursuit of your next car. More
Great first time car buying experience!! Greeted with a smile and a warm welcome. They were very helpful! Took the time to find out what I really wanted and showed me exactly what what I aske Greeted with a smile and a warm welcome. They were very helpful! Took the time to find out what I really wanted and showed me exactly what what I asked for. They helped me to get into the right car for me and what I was looking for. I really appreciate that I felt like I was being treated as if I was more than a just a sale. I felt like a valued customer, I not only was driving away in a great car but drove away with new friends. Thank you to all that made my first car buying experience wonderful. It's nice to know that there are genuine people that care about what they are selling and not just taking advantage of the customer. Ed Wheaton you sir are the best!! Debbie Lewis there are no words to describe how comfortable you made me feel! I was so nervous and you were just amazing!!! We need more people like them in car sales! They truly cared about me. Thank you so much. More
Very professional sales staff Corey Rush was very well versed in the vehicle details, the purchase process, and was well organized. He provided excellent customer service, interac Corey Rush was very well versed in the vehicle details, the purchase process, and was well organized. He provided excellent customer service, interaction and responded to all releveant questions. More
Great service and low price! I had a wonderful experience shopping at Ourisman in Laurel. I got a beautiful brand new CR-V for the best price in the area and they were incredibly I had a wonderful experience shopping at Ourisman in Laurel. I got a beautiful brand new CR-V for the best price in the area and they were incredibly friendly and patient with us. Bre was not pushy at all and listened well to our priorities. I would definitely recommend this dealership to a friend! More
Overall good, but small details Last month we bought a 2011 Chevy Equinox from this dealership. They were very helpful. We had a unique situation and they helped us out for around 5 Last month we bought a 2011 Chevy Equinox from this dealership. They were very helpful. We had a unique situation and they helped us out for around 5 hours to get us into this suv. I absolutely love the car and I was extremely happy the day we bought it. HOWEVER, my check engine light came on within a week after purchase. It also had only 10% of oil life left. Pretty annoyed that we were sold a car that hadn't had a fresh oil change. Also, ALL of the previous owners insurance information, service history and even personal bank receipts were in the glovebox. We found that a little unsettling as well. Overall I suppose I can say we had a good experience but it's the small details that matter. More