Walter Cook

After I bought my second VW there was leaking from sunroof, they kept telling me there isn’t loaner car since 2021 until two days ago I told them that I spent over 60,000 $ in their store. I’ve been t sunroof, they kept telling me there isn’t loaner car since 2021 until two days ago I told them that I spent over 60,000 $ in their store. I’ve been told by Mr Adrian that when they sell cars they says that loaner car will be available to buyers but the loaner car isn’t for everyone. If I got a chance I’ll sue them after talking to my lawyer. During these 2 years the leaking caused more damage to my car which will coast me 4000$ because they don’t give loaners cars to anyone.as I have been told. I set some days longer than 3 hours on the chair waiting. Never Ourisman never VW again. More

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Terrible dealer. Will never go there again. I will blast this dealer every chance I het Will never go there again. I will blast this dealer every chance I het More

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Great team of People We shopped around in various dealers before choosing Ourisman. Their staff was willing to go the extra mile to work with us to get the vehicle of our We shopped around in various dealers before choosing Ourisman. Their staff was willing to go the extra mile to work with us to get the vehicle of our choice at a price we could afford. Anthony Davenport was helpful and extremely patient. Abdul Tabibi found a way to help us stay within our budget. And, Walter, in Finance, was very friendly and explained all the different payment packages we could choose from. With Jim helping out at the end to show us the new age gadgetry of the car, we left feeling like we had been in good hands. Super friendly staff, from the woman who greeted us and led us in to the correct staff members, to the folks cleaning up the vehicle and helping us with our choice of car, we were very pleased. We hate the games many car dealerships play. We appreciate the openness of this group to be direct and help us along the way. We LOVE our new 2019 Honda Civic EX. Will definitely recommend this dealership to others and will come back again in the future! Thanks, Oursman Staff! More

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Ramon Hart Rocks!! Mr. Ramon Hart was so pleasant to work with and we enjoyed his caring and easy going attitude. There were no pushy sales pitches or calls or haggling Mr. Ramon Hart was so pleasant to work with and we enjoyed his caring and easy going attitude. There were no pushy sales pitches or calls or haggling over small details. Ourisman of Laurel Honda had the best prices and availability of other Honda dealers in the area. Ramon even helped secure the specific car color with the features I wanted from another dealer for me and had it ready for me when we finally were ready to buy it. He was amazing to work with and we enjoyed it tremendously! More

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Great car-buying experience Second time buying a car. Didn't need to shop around. Came in on a Sat afternoon and got exactly what I wanted out of the trip - a new Honda Civic. Second time buying a car. Didn't need to shop around. Came in on a Sat afternoon and got exactly what I wanted out of the trip - a new Honda Civic. Jim showed me all of the features of the car. Earl helped get a price to what we both could agree upon. And Walter (financing) went through all the paperwork without too much hassle. Teamwork at its finest. Definitely will come back. More

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Great price on our car This is my second purchase for the same dealership in 3 months both the times we had great deals and help. Will for sure recommend to friends about t This is my second purchase for the same dealership in 3 months both the times we had great deals and help. Will for sure recommend to friends about this dealership. More

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Great experience! We had a wonderful experience finding a new car and pick the perfect one! Very helpful employees!! Will recommend this service to anyone in the area! We had a wonderful experience finding a new car and pick the perfect one! Very helpful employees!! Will recommend this service to anyone in the area! More

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Great Customer Service Brandon gave the kind of customer service that I expect when I need a product.He was extremely helpful, respectful and professional. I will recommen Brandon gave the kind of customer service that I expect when I need a product.He was extremely helpful, respectful and professional. I will recommend him to anyone I know who needs a vehicle .I will come back to your dealership because of him. More

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Great Customer Service Mfon was the best! He went the extra mile to allow us the opportunity to purchase our new vehicle for our growing family without being pushy. Mfon was the best! He went the extra mile to allow us the opportunity to purchase our new vehicle for our growing family without being pushy. More

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Kind Staff and Great Experience Had a great experience at this dealership. The staff is all very friendly and made what is a somewhat stressful process feel easy. Felt that I got a g Had a great experience at this dealership. The staff is all very friendly and made what is a somewhat stressful process feel easy. Felt that I got a great deal and am happy knowing I can return for anything I may need and feel welcomed, like for the free car washes! Highly recommend this place and thank you Mfon for your great patience during the sale! More

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