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Outten Chevrolet of Allentown

Allentown, PA

4.2
80 Reviews

1701 West Tilghman Street

Allentown, PA

18104

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Showing 80 reviews

August 02, 2017

Poor customer service By far the worst car experience of my life. I am not able to put this review on their main page because you receive an email stating if you have a pro More

by TH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager, sales manager, general manager
February 28, 2017

Excellent experience We did our homework before going to Outten and found that their pricing was upfront and honest; nothing hidden or pushed on us. Everyone was very frie More

by Sam Layne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason and Skylar
January 27, 2017

Easiest and best car buying experience 4 cars and counting. Everyone was professional, honest and upfront! Jason is an amazing person to have on your side. Trust me, this dealership outsh More

by Danibart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and jason
July 06, 2015

Great Car Buying Experience On June 22, 2015, I purchased my first brand new vehicle from Outten Chevrolet and I must say it was the best experience I have ever had at a dealersh More

by Shalonda P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Johnson
September 26, 2014

Worst car buying experience ever. Do NOT go here The short version: do not go here. This was by far the worst car buying experience we've ever had. The car salesman and manager both agreed on a pr More

by mk1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Freddie, Lamar
August 15, 2014

Price not as advertised Had a price advertised on Auto Trader for a new Traverse, called to verify price and was quoted a price thousands higher. Seems they ad every possibl More

by TripleB440
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales
May 24, 2013

It was hard because my credit was bad but these guys pulled strings and got me in my first brand new car :) the payments are decent, any other dealership would have had me paying an insane monthly payme More

by Ctorres3108607
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric and Jason
May 07, 2013

It was a horrible experience. Fred was very arrogant and made lie after lie to get us into the dealership (which we unfortunately realized when we got there) and once we arrived we saw that the promises he More

by ridechk26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fred Schiller
June 06, 2012

I had a great experience Brandon was wonderful iknew what type a car i wanted but on the lot it was not there but he made sure i got the gold mist color he was very knowlegeable of the car the test ride was More

by fandash1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brandon hyman
February 22, 2012

Terrible. I contacted Outten's Service dept initially Terrible. I contacted Outten's Service dept initially to see if I could find out some information about a Chevy Suburban that was serviced at their More

by darlamalik
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service
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