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Outten Chevrolet of Allentown

Allentown, PA

4.2
80 Reviews

1701 West Tilghman Street

Allentown, PA

18104

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Showing 80 reviews

February 15, 2012

The service was great. Our experience was a very good one. They were very friendly and it was nice that they spent the time explaining the car to us. I also received a phone call to see how I was enjoyi More

by jayne22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Rivira
January 10, 2012

Upon entering the dealership, I was greeted with a warm feeling of friendship. Subsequent to salesman Charlie Rivera showing me several Silverados, we came across one that satisfied my desires, with two e More

by concentrator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Rivera, Mary S. Hill, Sales Mgr, Bus Mgr
November 18, 2011

MY 05 CORVETTE WOULD NOT START BECAUSE OF A STEERING COLUMN PROBLEM. MY CAR WAS TOWED TO OUTTEN CHEVROLET AFTER DARK ON A SATURDAY NIGHT. IT WAS ON THE LOT UNTIL OPENING OF THE FOLLOWING MONDAY. I CALLE More

by Bruce Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff - Service Dept
November 15, 2011

Initially when dealing with this dealership some mistakes were made on their end however they were very accomodating in correcting the mistake and since then have done great work on my auto. More

by pueblo56
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete
November 04, 2011

I have given this rating because everything was perfect. She was very understanding to our specifications and she gave us exactly what we were looking for. She was very nice and she made sure we understood More

by Jayrivera17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michline Nastah
July 22, 2011

I had my vehicle in the shop for the same problem at least 5 times. They kept saying they didn't know what was causing the problem. They agreed there was a problem, but couldn't fix it. The last time More

by Donewithchevy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Gubish
July 20, 2011

I have repeatedly been in for service on a GM Certified vehicle I purchased out of state. While the selling dealer, King Pontiac of Gaithersburg, MD, was less than honest, Outten has given me excellent ser More

by tpurkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Peters, Eric Gubish
July 15, 2011

You get a feeling at this dealer that they care about you and your auto needs. I definitely would recommend this dealership and service department More

by Jack4uall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Peters
July 14, 2011

It was my first experience with the service dept.I was very pleased how easy it was to set up the appointment,also the way I was treated and the fast professional way the service was done.I'll go back aga More

by jbenedek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gubish
October 29, 2010

Kelly Blue Book says my trade is worth X amount of dollars. Outten says that Manheim determines the value of vehicles NOT KBB. We wasted 2 hours of our time playing the "sales rep talks to the sales More

by cagekicker
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Somebody
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