Outten Chevrolet of Hamburg

Amazing customer service! I had been in a no fault accident and suddenly found myself without a car! They helped find one I was comfortable in and could afford! Talked me thro I had been in a no fault accident and suddenly found myself without a car! They helped find one I was comfortable in and could afford! Talked me through and explained everything from start to finish! More

Awesome customer service from Jim Sophie, Brad Kerr and everyone at the dealership. They treat you like family everyone at the dealership. They treat you like family More

Brian always listens and gets me into the car I need. This is my 5th car from him. This is my 5th car from him. More

Overall experience was great. I will be returning for my next vehicle. Thank you team I will be returning for my next vehicle. Thank you team More

Angela and Andy made the car buying process so easy! They took the time to answer my tons of questions. They got my son hooked up with a movie while we did the paperwork. Angela also reached out af They took the time to answer my tons of questions. They got my son hooked up with a movie while we did the paperwork. Angela also reached out after I purchased the car to make sure everything was going well. She took off my car wash sticker to give me the numbers. Such great customer service. More

The purchasing process went smoothly, however, I was lead to believe that there was a second key for this used vehicle. I placed a deposit on Saturday and picked up the vehicle on Tuesday. I asked about the to believe that there was a second key for this used vehicle. I placed a deposit on Saturday and picked up the vehicle on Tuesday. I asked about the second key on Saturday and was put off. I asked about the key upon arrival on Tuesday and was put off until after finalizing the financing. After everything was completed, I asked for the key and was told there wasn't a second key. I am certain it was known there was no second key when I arrived on Tuesday if not sooner. May not seem like a big deal, an approximately $300 dollar key on a $30,000 plus vehicle, but it is to me and why the deception? More

I have been buying cars at Outten since 2004. The staff is always friendly and courteous. They always make you feel like you’re part of the Outten family. Thanks again Outten! The staff is always friendly and courteous. They always make you feel like you’re part of the Outten family. Thanks again Outten! More

Very happy with going to you guys with my choice, thank Dan and Doug for helping me with my decision. I’ll definitely recommend you guys in the future with family and friends Dan and Doug for helping me with my decision. I’ll definitely recommend you guys in the future with family and friends More

My salesman mark was excellent answered my questions very well, informed I'm very pleased with my vehicle well, informed I'm very pleased with my vehicle More

The customer service was outstanding! We look forward to purchasing more trucks in the future. We look forward to purchasing more trucks in the future. More