
Overturf Volkswagen Kia
Kennewick, WA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Excellent customer service! Frank always puts the customer first and takes his time explaining everything. He was great to work with! If we ever need to purchase another vehicle Frank always puts the customer first and takes his time explaining everything. He was great to work with! If we ever need to purchase another vehicle we know where to go! More
Great people and great car! Frank did an awesome job of getting us a nice all-wheeled drive SUV with affordable price range that we had been looking for. He was friendly, profess Frank did an awesome job of getting us a nice all-wheeled drive SUV with affordable price range that we had been looking for. He was friendly, professional and very helpful to make the whole process as smooth and easy as possible for us. It was such a great experience, and yes I would definitely buy from them again! More

Purchase Such a great experience! From the minute I called to the minute I purchased my Durango, Frank was so helpful through the whole process.They explained Such a great experience! From the minute I called to the minute I purchased my Durango, Frank was so helpful through the whole process.They explained everything in detail and carefully, no runarounds, no rush. The people are awesome, friendly. With there help I felt very confident in what I was purchasing. I Highly recommend them for any vehicle purchase. More

Bill at Overturf for the win! I can’t say enough good things about my experience working with Bill and his team at Volkswagen Overturf! I went in with a broad idea of what I wanted I can’t say enough good things about my experience working with Bill and his team at Volkswagen Overturf! I went in with a broad idea of what I wanted and left with my brand new VW Tiguan! No pressure! No over talking salesman pitch! I would recommend all my friends and family to go shop with Bill! Loving my first ever brand new car!!!! More
Awesome people I have never had a sales person who was patient and listen to what we we wanted. We thought we knew what we wanted and he showed us a better choice. I have never had a sales person who was patient and listen to what we we wanted. We thought we knew what we wanted and he showed us a better choice. Am very pleased with how well Frank showed the operation of the car and Mark explaining things with the paper work. Could'nt ask for better srvice. They treat you very respectfully. Will give your name when someone looking for a vehicle More
If you want a knowledgeable and low-pressure vehicle purchase than Larry is your salesman. Best buying vehicle experience ever. And, I have purchased a lot of vehicles in my time. purchase than Larry is your salesman. Best buying vehicle experience ever. And, I have purchased a lot of vehicles in my time. More

Overall bad experience. We bought a used vehicle from this dealership. At the time of the purchase, the vehicle looked flawless. The online sales pictures did not show any da We bought a used vehicle from this dealership. At the time of the purchase, the vehicle looked flawless. The online sales pictures did not show any damage at all. We were told the vehicle had no reported accidents. As soon as we took it home and washed it, a giant deep scratch and scuff mark approximately 8 inches long, magically appeared in the rear left corner. It looked like it had just been painted over with a brush. The fact that it was not visible when we thoroughly inspected and purchased the car, means that it was covered up and hidden pretty well. When we went back to the dealership to complain about it, The sales manager said that it was our fault for Supposedly not seeing it, claiming the damage had been there and visible the entire time. He even said that he was insulted for us saying that they hid the damage on the vehicle. Our salesman was pretty helpful and agreed that none of the damage was visible when we bought the car. Any dealership that hides damage that bad and is not upfront about it when you buy a vehicle from them will not be recommended by us. More

Great customer service Frank Valle went beyond our expectations of customer service to make sure we got the best experience in buying a car. He provided us with the informat Frank Valle went beyond our expectations of customer service to make sure we got the best experience in buying a car. He provided us with the information needed about the vehicle and followed up with us after the sale in case we had questions. I would definitely recommend Frank Valle to anyone. More

Thumbs all the way up! Thank you Bill Keough for the great experience at Overturf VW. This is our first Purchase from you giys and we had a great experience. Wishing you all Thank you Bill Keough for the great experience at Overturf VW. This is our first Purchase from you giys and we had a great experience. Wishing you all great success!!! More
Helpful and friendly It was great working with Frank. He explained everything about the vehicle and we had a nice conversation when I test drove it. I would definitely rec It was great working with Frank. He explained everything about the vehicle and we had a nice conversation when I test drove it. I would definitely recommend the dealership to friends. More