Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Overturf Volkswagen Kia
Kennewick, WA
1,444 Reviews
Overturf Volkswagen Kia is a local, family owned small business which has been serving the Tri-Cities, WA area for over 60 years. We offer Vehicle Sales, Service, and Parts for both brands. Whether you're looking for a new Volkswagen or Kia , a pre-owned vehicle, oil change, tires, inspection, diagnostics, major service, parts, or accessories, we are here to help.
We have a strong and committed sales, service, and parts staff with many years of experience. Feel free to browse our inventory online, request more information about vehicles, set up a test drive, inquire about financing, request a part, or schedule a service!
We look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,444 reviews
September 05, 2018
Why leave the Tri-Cities to buy a car or truck? If you're in the market for a car, truck, or SUV. This is the place to go! The sales and service staff are all knowledgeable, helpful and most of all If you're in the market for a car, truck, or SUV. This is the place to go! The sales and service staff are all knowledgeable, helpful and most of all friendly! More
by Thummper79
September 03, 2018
Easy Sunday morning. The wife and I went into Overturf Sunday morning just for a test drive .The wife loved the feel and the smooth ride of the 2019 Kia Sorento and our sa The wife and I went into Overturf Sunday morning just for a test drive .The wife loved the feel and the smooth ride of the 2019 Kia Sorento and our saleman Brad Stewart was so laided back with no push to buy. It didn't take long for us to say let's buy!! Our overall experience at Overturf from start to finish was easy like Sunday morning!!! Great price on our trade in and a very nice price on our New Sorento. We would like thank to Brad Stewart for his laid back approach and Sales Manager Don Baer and Mark Neely in Finance for making it all happen. Great place to buy a car. Like we said Easy like Sunday morning!😊😊🚗🚗 More
by new ride mitch
September 03, 2018
Great Service We showed up looking for a car and we browsed for a good 10 minutes before anyone came out to help us but when he did he was pretty standard with the We showed up looking for a car and we browsed for a good 10 minutes before anyone came out to help us but when he did he was pretty standard with the responses, what you would expect. He helped us chose what we were like looking for and gave overall great customer service very calm and reassuring especially when explaining the paperwork. More
by kevin
September 01, 2018
Great sales experience Very family oriented and professional. Brad was a great sales man and really knows the product he’s selling. I would highly suggest doing business wi Very family oriented and professional. Brad was a great sales man and really knows the product he’s selling. I would highly suggest doing business with overture. More
by Jayson
August 31, 2018
0-Nasty within minutes Stopped to look at a car that caught our eyes. Saw a salesman few feet away so we approached him & asked a few questions about the vehicle we were loo Stopped to look at a car that caught our eyes. Saw a salesman few feet away so we approached him & asked a few questions about the vehicle we were looking at. Bit interested we asked if we could test it out. Test drive was long. Kirby seemed quiet through it kept to himself. When we arrived back at the dealership we decided to make an offer on the vehicle. Kirby then walked away for a long while like most salesman do. With our proposal we did ask for new set of tires. Kirby said no problem we usually take care of that anyways. He came back & told us what we were asking was nearly impossible & he changed his story said the tires were fine and there's plenty of tread left on them[when clearly they were bare]He continued to get nasty with us saying that what we were asking was just not going to happen. My spouse & I said thats fine & walked away. Kirby then hunted us down in the lobby to try to offer us a deal $200 less than the last. We politely said No we are done here, Good day! He then turned real nasty told my spouse that he didn't twist his arm or make him test drive that car. Tried to make us feel like we were the ones in the wrong. We asked him to please just leave us alone we are no longer interested. We'll never return to Overturf for business ever again solely due to how terribly Mr.Mathews treated us. He brags that hes sold cars for over 20years, If hes going to have a rude disrespectful attitude to his customers I personally think he needs to find a new profession. He makes Overturf Kia look bad, he really does. More
by Vikman_52
Employees Worked With
Kirby Mathews
August 23, 2018
10/10 excellent service. Larry is a very professional and down to earth guy who will help you with finding the best vehicle to suit your needs. My wife and I had very specific Larry is a very professional and down to earth guy who will help you with finding the best vehicle to suit your needs. My wife and I had very specific needs and in fact already had a few KIAs picked out. Larry helped us narrow them down, explain the features, work out a deal, and get us out the door in a very timely manner. I also know a few friends who have worked with Larry before and recommended him. I would make the same recommendation to you. Larry will take care of you! More
by J. Johnson
Employees Worked With
Larry Riggs
August 22, 2018
Best ever! Quick, efficient, and very fair! Frank Valle was extremely helpful in finding what we wanted and setting up a deal we thought was very fair. We experienced the best auto buying we've Frank Valle was extremely helpful in finding what we wanted and setting up a deal we thought was very fair. We experienced the best auto buying we've ever had. So glad we came back to Overturf! More
by Happy Ron
Employees Worked With
August 21, 2018
Great Experience! My husband and I wanted a specific model with certain packages. Frank and his team worked hard to find exactly what we wanted. Thanks again Frank!! My husband and I wanted a specific model with certain packages. Frank and his team worked hard to find exactly what we wanted. Thanks again Frank!! More
by Lyon04
Employees Worked With
August 14, 2018
PROFESSIONAL SALES DONE BY BILL KEOUGH AND MANAGEMENT TEAM AN ENJOYABLE EXPERIENCE WORKING WITH THE OVERTURF TEAM. I WOULD RECOMMEND OVERTURF MOTORS TO ANYONE LOOKING FOR A NEW OR USED CAR AT A FAIR PRICE. AN ENJOYABLE EXPERIENCE WORKING WITH THE OVERTURF TEAM. I WOULD RECOMMEND OVERTURF MOTORS TO ANYONE LOOKING FOR A NEW OR USED CAR AT A FAIR PRICE. More
by Mr Scott B
Employees Worked With
Other Employees :
Heather Howell
August 09, 2018
Best vehicle purchase experience EVER! When I sent an online inquiry regarding a vehicle on Overturf's website, I was not expecting what happened next. I ended up with the perfect sales co When I sent an online inquiry regarding a vehicle on Overturf's website, I was not expecting what happened next. I ended up with the perfect sales consultant, the perfect car, and a perfect car buying experience. Larry has this magical ability to listen to what you want and an equally magical ability to turn that into what you get. His professionalism, expertise and personality are *way* above and beyond expectations and to top it off...YES!...there was also a LOT of fun involved! (Wait, was that a test drive or a joy ride???) Everyone that I spoke with at the dealership was friendly, genuine, and efficient. The entire process was an excellent experience, and I am confident that anyone looking for a vehicle would benefit by getting in touch with Larry. Thank you! More
by VW4DA!
