
Overturf Volkswagen Kia
Kennewick, WA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,432 reviews
Will's Beetle Very pleasant buying experience, sale was low pressure, to the point and went extremely quick. Highly recommend buying through Jen, get your question Very pleasant buying experience, sale was low pressure, to the point and went extremely quick. Highly recommend buying through Jen, get your questions answered on-line before going in. More
professional and courteous I had the best buying experience with Jen Overturf. I'm a very busy professional and Jen gave me space and responded to all my emails promptly with al I had the best buying experience with Jen Overturf. I'm a very busy professional and Jen gave me space and responded to all my emails promptly with all the information I needed. She delivered the car to ma and spent all the time I needed to go over the car functions. More
Customer service is a priority here. From the moment you enter the doors, you are well taken care of. They will work for you! We were guided through each step and were explained everythin From the moment you enter the doors, you are well taken care of. They will work for you! We were guided through each step and were explained everything along the process. It helped in the waiting process and in building trust. I highly recommend the professionals at Overturf! More
great sales staff,easy and no pressure, stopped to see what was available in used market and mike was more than helpful in showing me all options and costs involved in used ,new and lease ar stopped to see what was available in used market and mike was more than helpful in showing me all options and costs involved in used ,new and lease areas.ended up leasing new for less than buying used and am looking to trade another vehicle.we will now send all of our auto business to overturf,great place to do business. More
Good with freindly people to work with Visit was pleasant with help from salesman but would like more options when purchasing. Example open to more vehicles at around same cost with similar Visit was pleasant with help from salesman but would like more options when purchasing. Example open to more vehicles at around same cost with similar features. More
Overturf Q5 Great car but even greater Sales Crew!! They valued my time & were easy to deal with - highly recommend the Overturf Group! We could not be happier Great car but even greater Sales Crew!! They valued my time & were easy to deal with - highly recommend the Overturf Group! We could not be happier More
Excellent customer service!!! Doyle our salesperson was outstanding. We would highly recommend him to anyone looking to buy a vehicle. Paperwork was done quickly and everything was Doyle our salesperson was outstanding. We would highly recommend him to anyone looking to buy a vehicle. Paperwork was done quickly and everything was taken care of perfectly! We will definitely be returning to this dealership! More
Awesome customer service Straight up easiest automobile transaction I've ever had. Fast, well faster than most car buying experiences, Rick & Jen have great personalities and Straight up easiest automobile transaction I've ever had. Fast, well faster than most car buying experiences, Rick & Jen have great personalities and weren't pushy or trying to make a buck. They clearly both wanted to find the best option for me, and the best deal. I will definitely be going back in the future! More
service By now they know me by name.. always great to work with and a large choice of vehicles to choose from, they let us know about all the dealership deal By now they know me by name.. always great to work with and a large choice of vehicles to choose from, they let us know about all the dealership deals. More
Easy buying experience! we live in the Yakima valley and had been car shopping for a few weeks. After narrowing our search and doing our homework by comparing cars, prices, a we live in the Yakima valley and had been car shopping for a few weeks. After narrowing our search and doing our homework by comparing cars, prices, and warrantys, we decided on a Kia Optima. We decided to see what was available online at Overturf and found several cars of interest to choose from. We emailed for an "e-price" and heard back from Jen very quickly with a fair price. The next day we took the drive down to look at a car. We were immediately greeted by Frank who was very helpful but not obnoxious or overbearing. He was knowledgeable, engaging, and truly had our interests in mind. He made our experience much more enjoyable than we ever imagined! In fact, by the time we left, we had several conversations with other employees about hobbies, interests, and even favorite vacation spots. They don't just talk about cars there. Upon leaving, Frank gave us a tour of the dealership and through the service department introducing us to other employees. More