Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Overturf Volkswagen Kia
Kennewick, WA
1,448 Reviews
Overturf Volkswagen Kia is a local, family owned small business which has been serving the Tri-Cities, WA area for over 60 years. We offer Vehicle Sales, Service, and Parts for both brands. Whether you're looking for a new Volkswagen or Kia , a pre-owned vehicle, oil change, tires, inspection, diagnostics, major service, parts, or accessories, we are here to help.
We have a strong and committed sales, service, and parts staff with many years of experience. Feel free to browse our inventory online, request more information about vehicles, set up a test drive, inquire about financing, request a part, or schedule a service!
We look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,448 reviews
February 14, 2024
Great experience working with Frank at Overturf. His customer service is top notch and the whole process of buying a car was fantastic! I appreciated the experience of going through Overturf! His customer service is top notch and the whole process of buying a car was fantastic! I appreciated the experience of going through Overturf! More
by hammgreg
February 14, 2024
Very disappointed Very disappointed After buying 5 vehicles from Overturf in Kennewick, Washington. I thought I would be treated a little bit more fairly but I wasn't so I will never go back to them a vehicles from Overturf in Kennewick, Washington. I thought I would be treated a little bit more fairly but I wasn't so I will never go back to them again More
by Jimlbadger1964
Verified CustomerFebruary 14, 2024
Great and fast service! Worked hard for us to get us into the vehicle we wanted Worked hard for us to get us into the vehicle we wanted More
by Margaret_wachter
February 10, 2024
Frank listened to what I was looking for and I am thoroughly impressed with his “Frankness”, pun intended! Very personable and professional! I enjoyed working with him throughout this purchase, loo thoroughly impressed with his “Frankness”, pun intended! Very personable and professional! I enjoyed working with him throughout this purchase, looking forward to some quality time in the new rig! More
by terri729a
January 30, 2024
Salesman Shawn graham went out of his way to make sure I got the car I wanted even come in on his day off to make sure the deal got done pleasant experience got the car I wanted even come in on his day off to make sure the deal got done pleasant experience More
by jlgage
January 29, 2024
I came in knowing exactly what I wanted and Frank made it all happen! Stress free and a great time. Thank you Frank for being so kind and helpful. You are appreciated! all happen! Stress free and a great time. Thank you Frank for being so kind and helpful. You are appreciated! More
by kayramerman
January 28, 2024
A salesperson can often have a reputation for being a bit overwhelming. However, when I had the pleasure of meeting Shawn, it was a complete game-changer! He went above and beyond to cater to my needs and de overwhelming. However, when I had the pleasure of meeting Shawn, it was a complete game-changer! He went above and beyond to cater to my needs and desires, leaving an indelible impression I will cherish forever. I am sincerely grateful to Shawn for being an integral part of my first-ever vehicle purchase. Thank you, Shawn! More
by Crystal.amber15
Employees Worked With
January 28, 2024
Great dealership awesome people. Came in at 5pm to possibly purchase a vehicle shawn came out and started helping right away with any questions needed he had an answer even the littl Came in at 5pm to possibly purchase a vehicle shawn came out and started helping right away with any questions needed he had an answer even the littlest thing such as me being confused on how to turn back on lane assist he sat out there with us in the cold on google trying to figure it out until we got it. 10/10 More
by Johnny
January 27, 2024
Overturf is always friendly and great to work with. They make the process simple and fast. They make the process simple and fast. More
by Nathan Bannerman
