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Overturf Volkswagen Kia
Kennewick, WA
1,448 Reviews
Overturf Volkswagen Kia is a local, family owned small business which has been serving the Tri-Cities, WA area for over 60 years. We offer Vehicle Sales, Service, and Parts for both brands. Whether you're looking for a new Volkswagen or Kia , a pre-owned vehicle, oil change, tires, inspection, diagnostics, major service, parts, or accessories, we are here to help.
We have a strong and committed sales, service, and parts staff with many years of experience. Feel free to browse our inventory online, request more information about vehicles, set up a test drive, inquire about financing, request a part, or schedule a service!
We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,448 reviews
July 13, 2022
Brad was knowledgeable, kind, and patient as we test drove 3 different vehicles. Expert staff, efficient process, great deal!! Highly recommend Overturf KIA! drove 3 different vehicles. Expert staff, efficient process, great deal!! Highly recommend Overturf KIA! More
by Mrtgilliman
Employees Worked With
July 11, 2022
Frank was easy to work with and was helpful finding out car and getting all the paperwork filled out. car and getting all the paperwork filled out. More
by vitaliylutsyk.vl
Employees Worked With
July 10, 2022
The process of purchasing our vehicle from Overturf went very smoothly. They answered all my questions. It was a seamless process. They were very professional, knowledgeable individuals to work with. They s very smoothly. They answered all my questions. It was a seamless process. They were very professional, knowledgeable individuals to work with. They stayed right with me and made sure that if I had any questions they were able to answer them. I came in early afternoon and saw the vehicle I wanted, it was in plastic wrap. It had just been delivered to them. They cleaned it up and got it ready for me to take it home by 8 PM, the deal was done. I would highly recommend purchasing a vehicle from Overturf Volkswagen Kia. Give them an opportunity work with you in purchasing your next vehicle from them. You will see how smoothly everything will go for you. More
by shudokan
July 09, 2022
Quick and painless experience, got the car much sooner then expected. Couldn’t be more happier. then expected. Couldn’t be more happier. More
by Bran
July 09, 2022
Overturf has some quality employees that are easy to work with, from sales to finance and includes the parts counter person with, from sales to finance and includes the parts counter person More
by ML
Verified CustomerEmployees Worked With
Other Employees :
Parts counter person was great to deal with.
July 09, 2022
Frank was a great salesman who never made me feel pressured and really went the extra mile to help me make the perfect fit for me. I highly recommend Frank to anyone who needs to purchase a new vehi pressured and really went the extra mile to help me make the perfect fit for me. I highly recommend Frank to anyone who needs to purchase a new vehicle. More
by momoajtsabmor7
July 08, 2022
the dealership is fine but Nathan in service is very rude unprofessional and not very helpful when we had issues with my daughters car couldn't service the car nor give us a time when the part would be in co unprofessional and not very helpful when we had issues with my daughters car couldn't service the car nor give us a time when the part would be in could be a week could be six months. My daughter is 20 so they wouldn't let her use one of their vehicles while her car was being repaired because she wasn't 25. I got a whole new insurance package so it included renters insurance like he advised paying more money each month so I would actually have to drive the car. His demands after all this were still unreasonable claiming overnight I had to produce an new updated insurance card or else he wouldn't loan us a vehicle. All of this because we needed our car fixed. He insulted me because of the type of insurance I had and was cocky and unprofessional in his approach all while they still have our car. This should be a courteous transaction because that's who we do business with for my daughters Volkswagon Golf and Nathan was anything but courteous his advice was to get rid of the car cause it could take so long to get it repaired? the car is 8 years old and she has had it 2 years!. He was just a slime to deal with and I wouldn't recommend the service department with him on board to anyone. Now my daughter is without a car and I am footing the bill for full coverage insurance to use one of their cars IF Nathan feels like allowing us to use a car. This is insane I deal with Honda and have NEVER dealt with this level of unprofessionalism by an employee. Stay away from Nathan in service he is bad news! More
by Jandj02
Employees Worked With
Nathan Sisk
July 08, 2022
Good experience, Frank really tried to help and make sure I understood the car. Been looking at several others and Overturf's staff and pricing made a difference, never thought I would buy a VW SUV but I am I understood the car. Been looking at several others and Overturf's staff and pricing made a difference, never thought I would buy a VW SUV but I am now happy. More
by Zwp0002
Employees Worked With
July 07, 2022
Great knowledge and excellent customer service. They handled the transaction smoothly and everyone was a great help! They handled the transaction smoothly and everyone was a great help! More
by Jaysonfarrell
