Back

Overturf Volkswagen Kia

Kennewick, WA

4.9
1,433 Reviews
Overturf Volkswagen Kia is a local, family owned small business which has been serving the Tri-Cities, WA area for over 60 years. We offer Vehicle Sales, Service, and Parts for both brands. Whether you're looking for a new Volkswagen or Kia , a pre-owned vehicle, oil change, tires, inspection, diagnostics, major service, parts, or accessories, we are here to help. We have a strong and committed sales, service, and parts staff with many years of experience. Feel free to browse our inventory online, request more information about vehicles, set up a test drive, inquire about financing, request a part, or schedule a service! We look forward to serving you!
Contact Dealership

1016 West Columbia Dr.

Kennewick, WA

99336

Directions

By Type

Showing 1,433 reviews

March 11, 2021

They had amazing customer service I found the car I wanted and went. They were super speedy and I didn’t spend the whole day waiting to fill out paperwork. They also made sure my car was in good shape! More

by farmergirl1202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Overturf Bronner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Overturf Volkswagen Kia responded

Thank you for choosing Overturf! We're glad that we had the car you were looking for and made the purchase process smooth!

March 11, 2021

Great service as usual! This was our sixth Kia and our fifth with Bill Keough. Outstanding customer service throughout the entire process. Would recommend Overturf and Bill without hesitation. More

by badrobert27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Overturf Volkswagen Kia responded

Thank you for the repeat business and enjoy your beautiful new Telluride!

March 11, 2021

Great service! Awesome energy and staff :) Have been buying through Overturf the past years and love them! Love my new car! Highly recommend Bill he was amazing to work with :) More

by drichardson3767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Overturf Volkswagen Kia responded

Thank you for the repeat business and enjoy your new VW!

March 11, 2021

Great service and the dealership knows show to take care of you after the sale. Everyone has always been helpful and very knowledgeable. Overturf is our go to when looking for a new car. More

by MarkG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Overturf Bronner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Overturf Volkswagen Kia responded

Thank you for the repeat business and we hope you're enjoying your new Tiguan! Beautiful car!

March 10, 2021

Terrible customer service, never going back again! Lack or clarity on what your actually getting seems like they’re just trying to scam people for their money More

by Hova203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
March 10, 2021

Easy transaction! Thanks Doyle. I Highly recommend this dealership. I really like the standard warranty and the gas mileage on the new Sorento I purchased. More

by bart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Overturf Bronner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Overturf Volkswagen Kia responded

Thank you Bart! It's great to hear that you're happy with both the Sorento and Doyle's customer service!

March 09, 2021

Frank, was a very knowledgeable, professional, quick, and amazing communicator. He helped me though the complicated process of buying my first car and I definitely enjoyed my experience. More

by April
Recommend Dealer
Yes
Employees Worked With
Frank Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Overturf Volkswagen Kia responded

Thank you for the business and glad Frank was able to help you through your first car buying experience! Great choice for a new car!

March 04, 2021

Frank is the best! He delivered my new suv and picked up both trade in’s! That guy is the best in the business! Mark Neely is the greatest finance guy as well. Just love you guys! I’ll buy from y’all every More

by robpaulsalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Overturf Volkswagen Kia responded

Thank you for the repeat business and we're happy to have delivered to you! Enjoy your new Atlas Cross Sport!

March 03, 2021

Great place to get a car, willingness with price, super friendly staff went above and beyond. Truly happy with my first car purchase love it 😊 More

by amy86walters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Overturf Volkswagen Kia responded

Congrats on your first car purchase! We are so happy that you chose Overturf! Enjoy your new car!

March 03, 2021

False advertisement went in with my pregnant fiancé looking to trade in our car for a larger suv for our growing family. Frank knowing sold is a car that broke down right away they had contact with pre More

by casper1sanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jen Overturf Bronner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Keough
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Overturf Volkswagen Kia responded

Thank you for the business and it's great to hear that Frank and Doyle were able to help you find the right car! Enjoy your new Tiguan!

Nov 12, 2022 -

casper1sanchez responded

Avoid this dealership

...
81
...