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Overturf Volkswagen Kia
Kennewick, WA
1,434 Reviews
Overturf Volkswagen Kia is a local, family owned small business which has been serving the Tri-Cities, WA area for over 60 years. We offer Vehicle Sales, Service, and Parts for both brands. Whether you're looking for a new Volkswagen or Kia , a pre-owned vehicle, oil change, tires, inspection, diagnostics, major service, parts, or accessories, we are here to help.
We have a strong and committed sales, service, and parts staff with many years of experience. Feel free to browse our inventory online, request more information about vehicles, set up a test drive, inquire about financing, request a part, or schedule a service!
We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,434 reviews
November 05, 2020
At age 71 I have dealt with several car dealerships. I can honestly say I have never had a better experience with a car purchase. "Exceeding expectations" is an overused phrase but it really applies here can honestly say I have never had a better experience with a car purchase. "Exceeding expectations" is an overused phrase but it really applies here. Don Baer went way beyond what was legally required and provided us with a vehicle that had been serviced and prepared for us beyond what I expected. And we were not forgotten after the sale. Our concerns were dealt with and satisfied. It is really refreshing to find good people working for a good organization. More
by davidsusanwarner
November 04, 2020
I cannot put into words how happy we are with Frank and the Overturf crew. Frank was amazing, he listened to our needs and helped us get our Kia. The process was simple and streamlined. The finance dep the Overturf crew. Frank was amazing, he listened to our needs and helped us get our Kia. The process was simple and streamlined. The finance department went above and beyond to get us financed. Seriously go to Overturf and ask for Frank! More
by a.powell
November 03, 2020
I will always buy a car from Larry Riggs. When it was time to trade in my Golf for a more economical car, Larry showed me the models in my price range and fuel efficiency then gave me a breakdown of the time to trade in my Golf for a more economical car, Larry showed me the models in my price range and fuel efficiency then gave me a breakdown of the features in each one. He always makes the process quick and painless, before I knew it he found the car in the color I wanted. After signing papers and not long of a wait, I was driving away in a Blue 2020 Jetta SE. In just over a week of owning it I've put 1,000 miles on it and only had to fill up twice! The car handles great for a FWD compact sedan, with room for my fluffy friends to sit in back, power to pass cars on the freeway and seeing almost 500 miles a tank I'm happy with my purchase. If you're going to buy a car, see Larry Riggs. More
by Norwegian.Steve
Employees Worked With
Larry Riggs
November 02, 2020
Sales manager came across as arrogant and rude when one of his salesman asked for clarification on a certain model. Also, was not approached for a good five minutes upon arriving. Three different employees of his salesman asked for clarification on a certain model. Also, was not approached for a good five minutes upon arriving. Three different employees looked at me and did not say a word. Not even a hello. I've been in sales for most of my life and I can tell you that this is not how you handle a potential customer nor do you act rude or inconvenienced while interacting with one of your salesman. You just cost him a sale. More
by Catch22
October 28, 2020
Frank was very helpful and forward and provided us with the facts we needed to make an informed decision. He was not pushy, but asked us the right questions to get us into the right vehicle. Seems to be an the facts we needed to make an informed decision. He was not pushy, but asked us the right questions to get us into the right vehicle. Seems to be an honest man and I would be happy to return to him in the future. More
by jmcc
October 26, 2020
Extremely professional, not pushy, a genuinely good salesman who wants his customers to make an informed decision. My wife and I got cold feet and decided to sleep on it and he was kind enough to come salesman who wants his customers to make an informed decision. My wife and I got cold feet and decided to sleep on it and he was kind enough to come in on his day off to finalize the deal. More
by dylan.downard
Employees Worked With
October 20, 2020
Tom was wonderful to work with on the purchase of our new Cross Sport! He made our buying experience very pleasant and he got us the vehicle we wanted at a great price. He was funny, knowledgeable and easy t Cross Sport! He made our buying experience very pleasant and he got us the vehicle we wanted at a great price. He was funny, knowledgeable and easy to work with. If you need a car, go see Tom! More
by bbarton
Employees Worked With
Tom Hunter
October 19, 2020
Everything was great. Frank made things easy. Don filled in for finance, and explained things well. We had a wonderful experience all around. Thanks guys! in for finance, and explained things well. We had a wonderful experience all around. Thanks guys! More
by Kaycetost
October 17, 2020
What originally was a service call for my 2016 rio, turned into driving away with a 2020 Forte. Frank was very kind, very knowledgeable, and wasn't pushy! If I ever need to buy a new car, I hope it's f turned into driving away with a 2020 Forte. Frank was very kind, very knowledgeable, and wasn't pushy! If I ever need to buy a new car, I hope it's from Frank as this was a very good experience, and I'll definitely return again! More
by iduncan94
Employees Worked With
