Owatonna CJDR Ford Lincoln - Service Center

My trucks engine light came on while out of town and I stopped by and told Cris about it and two days later she got me taking care of. stopped by and told Cris about it and two days later she got me taking care of. More

Great service but not the best at communicating with the customer. Had my car in the shop for 5 hours, called them just to find out it wasn’t done because they received the wrong part and did not inform me customer. Had my car in the shop for 5 hours, called them just to find out it wasn’t done because they received the wrong part and did not inform me that it would be taking longer due to having the wrong part. More

The staff in the collision center is amazing. Corey in particular was very responsive to my questions Everyone was very professional and curtious. I’ll recommend them to everyone. Corey in particular was very responsive to my questions Everyone was very professional and curtious. I’ll recommend them to everyone. More

Service was very fast all the staff was very nice and polite have always been treated good at this service center polite have always been treated good at this service center More

Quick nice professional No more words are needed. Four score and thirty years ago our years ago Four score and thirty years ago our years ago More

Very helpful, understanding, knowledgeable, and compassionate. Helped us in when we were in a very stress situation 3 hours from home! compassionate. Helped us in when we were in a very stress situation 3 hours from home! More

I brought my truck in for service on the exhaust manifold. Everything was taken care of in a very timely manner and done perfectly. Thank you so much. manifold. Everything was taken care of in a very timely manner and done perfectly. Thank you so much. More

The service department is trusted. Always kind and well spoken. I really like the easy access to the service area. You know service is good when the bays are full. Always kind and well spoken. I really like the easy access to the service area. You know service is good when the bays are full. More

Professional and they go above and beyond for customer service Fair, good people, honest Reliable service Fair, good people, honest Reliable More

They were very accommodating. I had a complex repair and someone from multiple departments inside the dealership reached out to help. I live about 80 miles away and they let me bo I had a complex repair and someone from multiple departments inside the dealership reached out to help. I live about 80 miles away and they let me borrow a vehicle the entire time that mine was in the shop which was a while. More