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Owatonna CJDR Ford Lincoln - Service Center

Owatonna, MN

4.5
665 Reviews

665 Reviews of Owatonna CJDR Ford Lincoln - Service Center

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January 31, 2025

2016 F150 rear diferencial was rebuild and less that a year it start making a noice. thank good they fixed under the warranty More

by Martin
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Chris is the best! She’s a great communicator, calm & knowledgeable. She’s my go to! More

by Julee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

I always have a great experience having my vehicle serviced at this Dealership. The whole staff is always very friendly and helpful! I recommend this Dealer to everyone I know! More

by pjsmith5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Leonardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Utpadel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo DeAlba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SPENCER SORENSON
January 29, 2025

Sold me a lemon I have put in almost $5000 if my own money and yall have put in nearly $18,000 More

by aldjohnson31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Always friendly and provides great service. Which is why we drive past other Ford dealerships to come to Owatonna Ford. More

by J. Petterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Great place and dealership! Will always do my business here. Thank you for great service! More

by CBERRIER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

I had a manufacture service repair due from Ford and this was a great experience . They are always on time and great to work with. This is why I keep buying Fords. More

by cmmyer15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

I was very pleased with the outcome and experience at this dealership. we where traveling through and our service rep Cristina Berrier was able to free up a tech to get the problem resolved and get us b More

by rorring3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

The only reason for the low score was I was told the work would take a couple of hours but ended being around 7 hrs and 15 minutes. Had I been informed it would be an all day repair I would have made differ More

by ljed
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Customer service emphasis is evident from the moment you get to Owatonna Ford. I have been a customer for over 15 yrs despite living 30 miles from the dealership. I have tried other Ford dealerships and t More

by lori.jeff.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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