Owatonna CJDR Ford Lincoln - Service Center

Took 3-4 weeks to get in for having our modem reset per "Ford Pass" after the car was there all day, they said they didn't have a Tech qualified to work on it and we'd need to bring it back on Monday. The "Ford Pass" after the car was there all day, they said they didn't have a Tech qualified to work on it and we'd need to bring it back on Monday. The status of the car was very vague throughout the first day. People were great but once again the inconvenience and wasted time of having bring it in twice. Seems like most of our visits we have to do the follow up because we don't hear anything on the situation, or when we can expect the car back. More

Great service and friendly staff. I would definitely recommend Owatonna Ford. I had a great experience there. I would definitely recommend Owatonna Ford. I had a great experience there. More

Very happy with the service! Very considerate and nice people to work with. We did all the paperwork on line and they even delivered the truck to our house! Very considerate and nice people to work with. We did all the paperwork on line and they even delivered the truck to our house! More

They are a dynamic group of people to deal with. They are professional as well as knowledgable and friendly. They are professional as well as knowledgable and friendly. More

Spencer did a great job. His customer service to us was the main reason for purchasing a vehicle! His customer service to us was the main reason for purchasing a vehicle! More

Recently had a poor experience with the service dept. Disappointed with the lack of communication and missing promised dates for having work finished. I was satisfied with the work that was done however Disappointed with the lack of communication and missing promised dates for having work finished. I was satisfied with the work that was done however and will continue to have my service work done at OMC. More

I will not recommend this dealership to any one sales service and parts not good service and parts not good More

They are great, timely and make a person feel valued. Extremely knowledgeable and helpful. I would go back again. Extremely knowledgeable and helpful. I would go back again. More

Nice and friendly. Always would call if they saw something that needed to be done or fixed. Always would call if they saw something that needed to be done or fixed. More

Very happy with o ur purchase. Great team, made things go smoothly. They were very helpful! Great team, made things go smoothly. They were very helpful! More