Owatonna CJDR Ford Lincoln - Service Center

Service was fast and the issue was resolved to my satisfaction. The service manager explained in detail what the issue was and how it was corrected. satisfaction. The service manager explained in detail what the issue was and how it was corrected. More

Personal and professional. Pleasant environment, knowledgeable staff, friendly and efficient. People make the difference. Enjoyable experience! Pleasant environment, knowledgeable staff, friendly and efficient. People make the difference. Enjoyable experience! More

Had oil changed, tires rotated and front license plate bracket put on. All done in a timely manner. bracket put on. All done in a timely manner. More

No pressure salesmanship. Knowledgeable with their product and willing to take time to tell you about the cars and features Knowledgeable with their product and willing to take time to tell you about the cars and features More

Always very quick service and complete! They treat me like I am a friend! I would definitely recommend to anyone. They treat me like I am a friend! I would definitely recommend to anyone. More

No issues until I realized after the fact that they had ordered the wrong tonneau cover from what I wanted. But, they are currently working to make it right so I continue to give this dealership great rati ordered the wrong tonneau cover from what I wanted. But, they are currently working to make it right so I continue to give this dealership great ratings and my business! More

Very good service The sub rides to take me home and then they came and picked me up when the car was done the next day they came and picked me up when the car was done the next day More

Pat did a great job getting me in the same day, even though they were not able to get to look at it until the next morning. Got me a loaner to use until my truck was ready. though they were not able to get to look at it until the next morning. Got me a loaner to use until my truck was ready. More

Was quoted a price on the phone, when I got to the shop, my bill was just about double what I was told. Service lady was very unprofessional. I will never bring another vehicle back to Owatonna Ford. my bill was just about double what I was told. Service lady was very unprofessional. I will never bring another vehicle back to Owatonna Ford. More

Friendly. Not pushy. Efficient. Greg was very nice. He was willing to pull up a couple vehicles for us to drive to make sure we got what we wanted. He was very Not pushy. Efficient. Greg was very nice. He was willing to pull up a couple vehicles for us to drive to make sure we got what we wanted. He was very knowledgeable about the vehicles as well. More