Owatonna CJDR Ford Lincoln - Service Center

Easy to access the service department with readily available customer service. Prompt with scheduled service appointments. Got my car done in a shorter time than expected! available customer service. Prompt with scheduled service appointments. Got my car done in a shorter time than expected! More

I took the vehicle in and they identified the problem, made an appointment to repair it and they did. made an appointment to repair it and they did. More

They treated me great they got my escape in right away and gave me a loane vechial and got my car done the next day and gave me a loane vechial and got my car done the next day More

Great people Great Service always helpful go the extra mile to earn your business thanks! mile to earn your business thanks! More

Their wait is too long. ..I am learning to trust Ford...give free lub jump after a $899 spent at Ford and for anyone else...Mike ..I am learning to trust Ford...give free lub jump after a $899 spent at Ford and for anyone else...Mike More

The sales team are good. The service department are terrible and rude. Not the technicians, but the guys running the service department. Especially Bruce. He is extremely The service department are terrible and rude. Not the technicians, but the guys running the service department. Especially Bruce. He is extremely rude and unprofessional. He should not be dealing with customers if you want to keep your customers. Odds of me returning to their service department is very low. Remember, give your customers excellent service today, or someone else will tomorrow. More

They were willing to take me with only a few minutes left to closing. And they didn’t make me feel like a bad person for showing up at that time. They are awesome human beings. to closing. And they didn’t make me feel like a bad person for showing up at that time. They are awesome human beings. More

Very good great people They went out of their way to make sure that I was happy sure that I was happy More

Very clean facility, friendly staff, service was performed quickly. Prices were fair, didn't have to wait. performed quickly. Prices were fair, didn't have to wait. More

I took my car in for a recall. They did what they needed to do. The gas gauge quit working immediately afterwards. I took it back to them and was told it had nothing to do with rec They did what they needed to do. The gas gauge quit working immediately afterwards. I took it back to them and was told it had nothing to do with recall. I have had it back to them three times now and it still doesn't work. Also this last time I was told they had put part in backwards with the recall! More