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Owatonna CJDR Ford Lincoln - Service Center

Owatonna, MN

4.5
705 Reviews

705 Reviews of Owatonna CJDR Ford Lincoln - Service Center

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May 20, 2025

This dealership does not communicate well. I always have problems and I don’t think I would recommend coming back again. More

by Feddershauna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristina Berrier
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

I felt that the service writer was very short and somewhat rude. She even at one point told me “you’re not listening to me.!” the 20 More

by Huisende
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Nielsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Leonardo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Utpadel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Meyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Got my truck in and back on the road pretty quick nice dealership Highly recommended More

by bobdavis2591
Recommend Dealer
Yes
Employees Worked With
Cristina Berrier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina Berrier
May 17, 2025

Friendly, Great outcome, done two days before quoted. It was drop off and puck up. More

by benjiestoggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Warranty work on my 2022 Jeep Cherokee. Parts didn’t show up on time. Vehicle needed a Cam Position Sensor. Dash idiot lights were on. Received a call indicating that you all were going More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pat Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Could have better communication with customers as to the status of the repairs being done. More

by ramman312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Excellent work. The employees were very professional and kept me informed of the repairs. Contacting me in a timely manner and asking for feedback. Also helpful with More

by vangelder.timothy
Recommend Dealer
Yes
Employees Worked With
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina Berrier
May 10, 2025

Fast and efficient. Good service and easy in and out. I pulled in and my vehicle was done in 10-15 minutes More

by hockeykid711
Recommend Dealer
Yes
Employees Worked With
Jamie
May 10, 2025

Very helpful,friendly, and knowledgeable. The buying process was fast and easy. Good staff. Thanks More

by Mkepp58
Recommend Dealer
Yes
Employees Worked With
Todd Utpadel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Cyphers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

I need a key fob and to be programmed. They got me right in while I waited for my truck. Before I knew it they had it done and the bill was less than what they estimated it to be. Very hap More

by e.schmoll
Recommend Dealer
Yes
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