Owatonna CJDR Ford Lincoln - Service Center

This dealership does not communicate well. I always have problems and I don’t think I would recommend coming back again. I always have problems and I don’t think I would recommend coming back again. More

I felt that the service writer was very short and somewhat rude. She even at one point told me “you’re not listening to me.!” the 20 somewhat rude. She even at one point told me “you’re not listening to me.!” the 20 More

Got my truck in and back on the road pretty quick nice dealership Highly recommended dealership Highly recommended More

Friendly, Great outcome, done two days before quoted. It was drop off and puck up. It was drop off and puck up. More

Warranty work on my 2022 Jeep Cherokee. Parts didn’t show up on time. Vehicle needed a Cam Position Sensor. Dash idiot lights were on. Received a call indicating that you all were going Parts didn’t show up on time. Vehicle needed a Cam Position Sensor. Dash idiot lights were on. Received a call indicating that you all were going to put a used part on my car. A nearly brand new vehicle and putting a used part on it is beyond unacceptable. Doubtful that I’d ever get any service work done again at this dealership. My trust is shattered. Look at it from a customer perspective. Would you trust this dealership with any repair work??? More

Could have better communication with customers as to the status of the repairs being done. status of the repairs being done. More

Excellent work. The employees were very professional and kept me informed of the repairs. Contacting me in a timely manner and asking for feedback. Also helpful with The employees were very professional and kept me informed of the repairs. Contacting me in a timely manner and asking for feedback. Also helpful with warranty information More

Fast and efficient. Good service and easy in and out. I pulled in and my vehicle was done in 10-15 minutes Good service and easy in and out. I pulled in and my vehicle was done in 10-15 minutes More

Very helpful,friendly, and knowledgeable. The buying process was fast and easy. Good staff. Thanks The buying process was fast and easy. Good staff. Thanks More

I need a key fob and to be programmed. They got me right in while I waited for my truck. Before I knew it they had it done and the bill was less than what they estimated it to be. Very hap They got me right in while I waited for my truck. Before I knew it they had it done and the bill was less than what they estimated it to be. Very happy!! More