Owatonna CJDR Ford Lincoln - Service Center

I need a key fob and to be programmed. They got me right in while I waited for my truck. Before I knew it they had it done and the bill was less than what they estimated it to be. Very hap They got me right in while I waited for my truck. Before I knew it they had it done and the bill was less than what they estimated it to be. Very happy!! More

Pulled up to oil change door they opened it right up and had me pull in. Asked what they could do for me. I told and he told me it would be ready in 10 minutes. He came in and told me my air filter was dirt had me pull in. Asked what they could do for me. I told and he told me it would be ready in 10 minutes. He came in and told me my air filter was dirty and I said ok go ahead and change it. Couple minutes he came back and said my car was ready to go. Thanked me for my business. More

Ask for car. Got exactly what I wanted drove away and discovered 38 miles to empty. Not asking for full tank Asking for first stop to not be gas station. Got exactly what I wanted drove away and discovered 38 miles to empty. Not asking for full tank Asking for first stop to not be gas station. More

Wry satisfied with the Owatonna ford dealership and particularly my salesman Eduardo. Now I’d really appreciate it if I was awarded my Ford Pass points I have coming. particularly my salesman Eduardo. Now I’d really appreciate it if I was awarded my Ford Pass points I have coming. More

Personable, helpful and immediately greeted me when I came in. She wrote down all my concerns and set me up to get a ride to work. came in. She wrote down all my concerns and set me up to get a ride to work. More

Quick and friendly service from start to finish. Very nice seating area. Very informative on everything that was done. Very nice seating area. Very informative on everything that was done. More

World class customer service experience each visit. They treat you like family. The best dealership I have ever worked with. They treat you like family. The best dealership I have ever worked with. More

World class customer service experience each visit. They treat you like family. The best dealership I have ever worked with. They treat you like family. The best dealership I have ever worked with. More

Very quick service. The service department greeted me nicely. They were quite friendly. Comfortable seating area. The service department greeted me nicely. They were quite friendly. Comfortable seating area. More

Cristina was very caring. She checked in with me before any work was done. She treated me very well. Almost like how you would treat a friend. My car was in the same condition She checked in with me before any work was done. She treated me very well. Almost like how you would treat a friend. My car was in the same condition as I left it. No dirt or grease anywhere. Cristina and the service crew were fabulous! I will definitely be bringing my car back for anything it needs. I am very happy. I got my car earlier than expected which was wonderful. Cristina knew I had a bad experience at another dealership and although she never said anything negative about the other place, she made sure I had a good experience with Owatonna Ford. My warranty covered almost everything, but the rest out of pocket costs was very reasonable. Also the paperwork I received after my car was done is very easy to understand, readable, and was not covered in grease. Owatonna Ford was clean. I will definitely be back!! Thank you for such fast, reliable, and professional service! I will be doing a Google review and a dealership review as well. ?? Sara Tear More