Owatonna CJDR Ford Lincoln - Service Center

Cristina was very caring. She checked in with me before any work was done. She treated me very well. Almost like how you would treat a friend. My car was in the same condition She checked in with me before any work was done. She treated me very well. Almost like how you would treat a friend. My car was in the same condition as I left it. No dirt or grease anywhere. Cristina and the service crew were fabulous! I will definitely be bringing my car back for anything it needs. I am very happy. I got my car earlier than expected which was wonderful. Cristina knew I had a bad experience at another dealership and although she never said anything negative about the other place, she made sure I had a good experience with Owatonna Ford. My warranty covered almost everything, but the rest out of pocket costs was very reasonable. Also the paperwork I received after my car was done is very easy to understand, readable, and was not covered in grease. Owatonna Ford was clean. I will definitely be back!! Thank you for such fast, reliable, and professional service! More

Only got 1 key with purchase and had to pay for 2nd key. Should have received 2nd key with purchase. Not a good experience Should have received 2nd key with purchase. Not a good experience More

Everything when as planned. Great job I always get go service from I'm at the dealership. It's also nice an clean. Great job I always get go service from I'm at the dealership. It's also nice an clean. More

Very good beginning to end Done ? ? Yep This is the third or fourth time. Someone is not doing their job ? Yep This is the third or fourth time. Someone is not doing their job More

Routine oil change Quick service, friendly staff, easy access Work is done quickly and accurately access Work is done quickly and accurately More

The service department was very fast at getting our car in and out. We are very pleased! in and out. We are very pleased! More

Service was fast they did the the oil change as requested did the normal inspection and came and told me I was done I paid and I left did the normal inspection and came and told me I was done I paid and I left More

Service was fast they did the the oil change as requested did the normal inspection and came and told me I was done I paid and I left did the normal inspection and came and told me I was done I paid and I left More

Outstanding group of people! !! My 69 years and numerous vehicles purchased this is the FIRST one to take their responsibility and not only met but exceeded my expectations!!! Lov !! My 69 years and numerous vehicles purchased this is the FIRST one to take their responsibility and not only met but exceeded my expectations!!! Love em!!! Mike Madsen More

I received superb service from Corey and Jim. The work done on our car was excellent and cost less than I was anticipating. The work done on our car was excellent and cost less than I was anticipating. More