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Owatonna CJDR Ford Lincoln - Service Center

Owatonna, MN

4.5
720 Reviews

720 Reviews of Owatonna CJDR Ford Lincoln - Service Center

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November 09, 2023

Emailed follow-up questions and no one responded. Not thorough with Multi-Point inspection. The Works Package was not complete in explained in detail. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Bierlen invoice name
November 09, 2023

Everyone I worked with was very helpful and seemed genuinely interested in helping me. Thank you! More

by richhall82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Utpadel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabastian
November 08, 2023

Been dealing with Owatonna Ford sins I came in with my dad wham I was a kid. Dale is the man!! More

by Randy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

Friendly on the phone giving me an estimate. I felt they gave me a competitive price with no hidden fees. Very satisfied More

by jeffandbillie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

Great service, friendly people! I would definitely recommend Owatonna Motor Company to my friends and family! More

by Gene Linse Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Leonardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Utpadel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan Simon, Dale Johnson
November 07, 2023

Prompt and courteous with notes on what was done and any additional repairs or updates that are recommended More

by Tony.schwichtenberg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2023

Fast service. A little expensive for just an oil change and computer diagnosis. Not excited about the processing charge with me credit card. Truly not warranted. More

by jeffpratt1707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Nielsen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Leonardo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Utpadel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Meyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2023

The transaction process was super smooth and enjoyable. We felt welcomed and that our needs were met including our budget. Super pleased with the experience! More

by mlaw3216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Leonardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2023

The service worker, Pat Smith, was top notch! Excellent communication. Very pleased with our experience. More

by Lody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2023

The dealership was fixing scratches on a used vehicle that I bought from them. They did a quality job repairing my vehicle!! More

by mary.osborne10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim and Cory in the collision center.
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