
Oxmoor Ford
Louisville, KY
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this place is horrible! First I was told by many people that this place was terrible but I guess I wanted to find out for myself. so I took my car to to o more due to AbS li First I was told by many people that this place was terrible but I guess I wanted to find out for myself. so I took my car to to o more due to AbS light and my breaks weee not stopping, donte the service advisor sent me a message saying there was nothing wrong with my breaks and they would have the car back to me the next day. I insisted that he drive it and see how dangerous it was. the next day he called and said the code finally appeared and it was break line and sensor and the problem would be fixed.' further I went to get the vehicle and it was worst then what I brought it! this was a week after having no car and needing a rental. Layer he admitted I needed an ABS module. he and his management team was willing g to put me and my kids life at risk and even the manager said it was not drivable after sending me off. later I took tbe car to another shop and they said oxmoor messed up all the lines and wires and it will take a couple days for them to fix the problem. This is all after they lied about fixing the recalls. Oxmoor is the spray place ever and I will never ever drive a ford due to my experience and the quality of service I received!!!! More
Austin Sharp was a pleasure to work with. Very transparent and up front. Straightest shooters I dealt with during my vehicle purchasing process. Very transparent and up front. Straightest shooters I dealt with during my vehicle purchasing process. More
Got used truck not 1000 miles trans went out. Salesman wouldn’t give previous owner. Was ask not to drive on interstate during test drive. Shady deal should have known. Every other lot I looked Salesman wouldn’t give previous owner. Was ask not to drive on interstate during test drive. Shady deal should have known. Every other lot I looked gave me previous owner contact info. Will not go back n def will not recommend this place. More
Sold me a car with 6open recalls. Was told no crashed and no recalls. I had to send it off for two months for recalls. And oil change and other maintenance that was never done as thei Was told no crashed and no recalls. I had to send it off for two months for recalls. And oil change and other maintenance that was never done as their blue advance promised and over charge More