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Oxmoor Ford
Louisville, KY
870 Reviews
Oxmoor Ford in Louisville, KY, also serving Elizabethtown, KY and Clarksville, IN is proud to be an automotive leader in our area. Since opening our doors, Oxmoor Ford has kept a firm commitment to our customers. We offer a wide selection of new and used cars and hope to make the car buying process as quick and hassle free as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 870 reviews
July 18, 2026
Generally friendly people. Slightly disorganized and slow. It took too long to get my car back. I would've liked to have the dealership push for a warranty coverage a bit more. Slightly disorganized and slow. It took too long to get my car back. I would've liked to have the dealership push for a warranty coverage a bit more. The online services don't seem to work very well. More
by Dpaller94
Verified CustomerEmployees Worked With
Dontae
July 17, 2026
I will use Oxmoor Ford in the future Jason serve manager Stands behind their work Stands behind their work More
by arrow393
Employees Worked With
July 17, 2026
Excellent service and extremely polite employees. I would highly recommend They where professional and very informative if my vehicle and what was performed I would highly recommend They where professional and very informative if my vehicle and what was performed More
by Herbster1970
Employees Worked With
Dontae
July 17, 2026
My service advisor, Ashley Austin was absolutely amazing! Made an appointment for a recall item to be repaired and she was able to make an appointment to fit my schedule and the technicians were able to get Made an appointment for a recall item to be repaired and she was able to make an appointment to fit my schedule and the technicians were able to get me in and out in less than an hour! More
by MR.UBTHOMAS
Employees Worked With
Ashley Austin
July 17, 2026
I reported that my truck is vibrating at 40-60mph upon acceleration. They stated they would fix the problem and take care of it. The problem is still occurring. The salesman I worked with Steve, told acceleration. They stated they would fix the problem and take care of it. The problem is still occurring. The salesman I worked with Steve, told me that in my bill of sale there would be a documented “I owe You” 3 oil changes. Upon telling that to the service department, not only was it not documented, but the sale itself was not documented. To the point they were stating that I was the former owner of the vehicle and they had already serviced my vehicle enough times, not to warrant an oil change. I appreciate the service manager covering my bill and coming to an understanding of my situation. However, I do not appreciate the fact my truck is still not fixed. More
by JEFFREY.MAIN
July 17, 2026
Fast service and friendly staff. Was in and out in about 45 minutes, no hassle. Was in and out in about 45 minutes, no hassle. More
by scott.lingford.sl
Employees Worked With
