Oxmoor Ford

The service department is the worst I will never come back to Oxmoor Ford for service. ever again. back to Oxmoor Ford for service. ever again. More

The dealership was fine. The cashiers were a 5. Just the grease on the inside door was a problem. The cashiers were a 5. Just the grease on the inside door was a problem. More

I wanted to have some preventative maintenance done on my 2022 Ford edge. I set the appointment up via my Ford app. Ashley has been my service technician before and I was glad that she was there for me again 2022 Ford edge. I set the appointment up via my Ford app. Ashley has been my service technician before and I was glad that she was there for me again. Everything went great. It was an all day job so they had a driver bring me home. I picked it up the next morning as promised. I couldn't be happier with the whole process. More

Perfect Everything was perfect with my experience Steve was super nice and made me feel very comfortable was super nice and made me feel very comfortable More

Set up appt through app, wasn't told id be without my car for up to 5 days until I got there. No loaner until diagnosed(I understand that), not diagnosed for 8 days(don't understand that). No updates to let for up to 5 days until I got there. No loaner until diagnosed(I understand that), not diagnosed for 8 days(don't understand that). No updates to let me know when my vehicle would be seen(that wasn't solicited by me) or why it wasn't diagnosed yet. Too busy for me to take my car too again. Once it was seen, the work was good as far as I know. More

We had a mobile home visit to fix a recall issue It was very convenient very convenient More

Very polite and explained everything to me! Nice job. Called me very quick when my truck was ready. Nice job. Called me very quick when my truck was ready. More

⭐⭐⭐⭐⭐ I cannot say enough wonderful things about this dealership and the entire team! From the very beginning, their communication was exceptional. They were responsive, transparent, patient, and genuine dealership and the entire team! From the very beginning, their communication was exceptional. They were responsive, transparent, patient, and genuinely kind throughout the entire process. What really stood out to me was how far they went above and beyond to make everything as easy and stress-free as possible. I never felt pressured or like just another customer. They truly listened to what I needed, answered every question I had, and made me feel valued every step of the way. Everyone I interacted with was incredibly friendly, professional, and accommodating. It’s rare to experience this level of customer service, and it made the entire car-buying experience such a positive one. I would absolutely recommend this dealership to anyone looking for a great vehicle and, more importantly, a team of people who genuinely care about their customers. Thank you for going above and beyond and making this such a wonderful experience! More

The sales team and finance manager at Oxmoor Ford made my buying experience top notch. I would highly recommend them for any vehicle purchases. buying experience top notch. I would highly recommend them for any vehicle purchases. More

Brandon kept in touch with me to let me know when my car was ready. was ready. More