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Oxmoor Ford

Louisville, KY

4.5
435 Reviews

100 Oxmoor Ln

Louisville, KY

40222

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Showing 436 reviews

January 25, 2024

Easy and clear about how the process will go. Very attentive to my needs on my vehicle More

by abarnett502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaynon Martin
Jan 29, 2024 -

Oxmoor Ford responded

We're delighted to hear that your experience was easy and that the staff was attentive to your needs during your vehicle service. Clear communication and attentiveness are key to a positive customer experience. If you have any more needs or questions in the future, don't hesitate to reach out. Thank you for choosing this dealership for your service, and we look forward to assisting you again.

January 24, 2024

Came in for a oil change was there maybe 30 to 40 minutes? They did an excellent job. No problems but highly recommend this dealership. More

by Army1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Jan 25, 2024 -

Oxmoor Ford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Oxmoor Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2024

I was not sure but when I came into the dealer to have my break light fixed. I came to know that my appointment was in 10 days but they still accommodated me. More

by Harstadspyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cayden
Jan 17, 2024 -

Oxmoor Ford responded

We're glad we could accommodate you for your brake light issue, even with the appointment mix-up. Our goal is to provide timely and reliable service to all our customers. Thank you for choosing us!

January 08, 2024

Our salesman was most honorable with us. Told us exactly what we needed to do and hid nothing. Very patient. All concerned were great throughout the whole process of buying! More

by Judyimccue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney was the salesman and the gentleman that helped us with financing, not sure of his name. Great people. Made buying a car less painful. Explained everything.
Jan 08, 2024 -

Oxmoor Ford responded

We're thrilled to hear that your salesman provided you with an honest and honorable experience. Your satisfaction is our top priority, and we appreciate your kind words about our team. If you ever need assistance in the future, please don't hesitate to reach out. Safe travels in your new vehicle!

January 05, 2024

did not get my needs cover but not the Falt of this dealership. did not have the parts required to fix my problem and do not know when the parts will be available. More

by 1morebook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mosley
Jan 08, 2024 -

Oxmoor Ford responded

We apologize for any inconvenience you've experienced due to the unavailability of parts. While it's not within our control, we understand your frustration. Our team will do their best to expedite the process as soon as the required parts become available. Thank you for your patience.

Jan 08, 2024 -

1morebook responded

I understand.

January 04, 2024

The service manager, Ross, was courteous and professional. He was able to get my recall work done in one day. More

by kurtbeilman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross
Jan 05, 2024 -

Oxmoor Ford responded

We're pleased to hear about your positive experience with our service manager, Ross. Providing courteous and professional service is a top priority, and we're glad he could assist with your recall work efficiently. If you have any more automotive needs or questions in the future, don't hesitate to reach out. Thank you for choosing us for your service needs!

January 02, 2024

Friendly and knowledgeable staff. Able to provide the truck I was looking for and make the whole process simple and fast (<48 hours start to finish). More

by david.parkes
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Jan 03, 2024 -

Oxmoor Ford responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our friendly and knowledgeable staff, and that we were able to provide you with the truck you were looking for in a simple and fast manner. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Enjoy your new truck, and safe travels!

December 28, 2023

Ahmed was fantastic was very patient with me choosing the right vehicle!!! A+++++ service for sure More

by Angelabilloneal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed
Dec 28, 2023 -

Oxmoor Ford responded

We're thrilled to hear that Ahmed provided you with fantastic and patient service while helping you choose the right vehicle. Your satisfaction is important to us, and we're here to assist you whenever you need us. Thank you for choosing us, and if you have any more questions or need further assistance, please feel free to reach out.

December 20, 2023

I just purchased a 2021 Ford Edge with Oxmoor Ford, and the process was seamless. Victure Brown was our sales specialist, and he did a great job. Victure was knowledgeable about the car and its history, More

by jadler7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victure Brown
Dec 27, 2023 -

Oxmoor Ford responded

Thank you for choosing Oxmoor Ford for your recent purchase of a 2021 Ford Edge. We're delighted to hear that Victure and our team provided you with a seamless and efficient car-buying experience. Your recommendation means a lot to us, and we're here to assist you with any future automotive needs. Enjoy your new vehicle, and feel free to reach out if you have any questions or require further assistance. Safe travels!

December 20, 2023

Just purchased a 2021 Nissan Frontier with Oxmoor Ford, they worked with me on the process making it quick and easy. Wyatt--the sales person--and Bryce---the financial advisor--were so helpful and worked t More

by aleannain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt and Bryce
Dec 27, 2023 -

Oxmoor Ford responded

Congratulations on your recent purchase of a 2021 Nissan Frontier from Oxmoor Ford! We're thrilled to hear that Wyatt and Bryce were able to assist you throughout the process and make it quick and easy. Thank you for recommending Oxmoor Ford to your friends, and if you ever need further assistance or have any questions in the future, please don't hesitate to reach out. Enjoy your new truck!

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