Oxmoor Ford

Had great salesman, Martice, he was attentive to our needs. the Easy Care warranty through this dealership is way overpriced compared to same warranty at another dealership one year ago. We went with needs. the Easy Care warranty through this dealership is way overpriced compared to same warranty at another dealership one year ago. We went with the extended Ford warranty. More

Service appointment today was fast and courteous. Easy to work with and setting appointments are easy. Easy to work with and setting appointments are easy. More

Dontae Smith is an excellent service advisor at Oxmoor Ford. He is organized and efficient, keeps me appraised of the progress of the service work. Overall I would recommend Dontae and Oxmoor Ford. Ford. He is organized and efficient, keeps me appraised of the progress of the service work. Overall I would recommend Dontae and Oxmoor Ford. More

The service cashier at this location is rude and not friendly! Does not speak, just puts paper in front of customer and expects them to sign and gets upset when you ask what are you signing. Lena needs friendly! Does not speak, just puts paper in front of customer and expects them to sign and gets upset when you ask what are you signing. Lena needs more customer service training! It doesn’t matter that she is old if she’s not happy she needs to retire! More

Ross Hudson assisted throughout the process of having my car repaired due to a recall. Very positive experience. car repaired due to a recall. Very positive experience. More

The advisors at the service department were great and solved the issues in a timely manner. The level of the actual services preformed are not what I was expecting. They installed one of the accessories solved the issues in a timely manner. The level of the actual services preformed are not what I was expecting. They installed one of the accessories I purchased wrong and it would cause more damage if I was to have it fixed properly. More

Oxmoor Ford was fantastic. Scheduled an appointment for a recall component, oil change and tire rotation and one hour later my truck was ready. The staff was friendly, helpful Scheduled an appointment for a recall component, oil change and tire rotation and one hour later my truck was ready. The staff was friendly, helpful and I'm looking forward to continue my business with Oxmoor. More

I was originally scheduled to go to the dealership and have a recall fixed. Then they called and asked if they could drive out to my home and fix it. Once more they called and said they had a problem a have a recall fixed. Then they called and asked if they could drive out to my home and fix it. Once more they called and said they had a problem and asked if they could pick up my truck and take it the dealership, fix it and bring it back.. To me, this went above and beyond in doing this. And, they washed my truck. More

Took my Lighting in for a check up and 2 TSB inspections. Dealership quoted 3 days for service and it only took 1. Quick Service and vehicle updates completed as requested. Ross the Advisor was helpful and c Dealership quoted 3 days for service and it only took 1. Quick Service and vehicle updates completed as requested. Ross the Advisor was helpful and communicated everything to me as the process continued. More

Let me say I had a great experience Victor walked me tru all my choices and lead me to my explorer and it was enjoyable day at the dealership because of him. Never any pressure he just helped me to decide all my choices and lead me to my explorer and it was enjoyable day at the dealership because of him. Never any pressure he just helped me to decide Very knowledgeable about every vehicle I test drove. And got me in what I could afford and what I wanted Big thanks for a day well spent. More