
Oxmoor Ford
Louisville, KY
Filter Reviews by Keyword
By Type
Showing 436 reviews
I was really highly satisfied with today’s performance. Josh was able to get my vehicle early. All requests were completed in accordance with Oxmoor Ford’s expectations & beyond. I’m a fan of the Oxmoor F Josh was able to get my vehicle early. All requests were completed in accordance with Oxmoor Ford’s expectations & beyond. I’m a fan of the Oxmoor Ford service department. The service department is neat, clean, organized & all members are quick to provide service. More
I just had my first service on my new ro me truck. Both the buying and service process at oxmoor has been amazing! I'm still telling people about my salesman Omar and my service advisor, brandon, was Both the buying and service process at oxmoor has been amazing! I'm still telling people about my salesman Omar and my service advisor, brandon, was awesome too! I feel good knowing I'm in good hands with this dealership! More
Had great salesman, Martice, he was attentive to our needs. the Easy Care warranty through this dealership is way overpriced compared to same warranty at another dealership one year ago. We went with needs. the Easy Care warranty through this dealership is way overpriced compared to same warranty at another dealership one year ago. We went with the extended Ford warranty. More
Dontae Smith is an excellent service advisor at Oxmoor Ford. He is organized and efficient, keeps me appraised of the progress of the service work. Overall I would recommend Dontae and Oxmoor Ford. Ford. He is organized and efficient, keeps me appraised of the progress of the service work. Overall I would recommend Dontae and Oxmoor Ford. More
The service cashier at this location is rude and not friendly! Does not speak, just puts paper in front of customer and expects them to sign and gets upset when you ask what are you signing. Lena needs friendly! Does not speak, just puts paper in front of customer and expects them to sign and gets upset when you ask what are you signing. Lena needs more customer service training! It doesn’t matter that she is old if she’s not happy she needs to retire! More
The advisors at the service department were great and solved the issues in a timely manner. The level of the actual services preformed are not what I was expecting. They installed one of the accessories solved the issues in a timely manner. The level of the actual services preformed are not what I was expecting. They installed one of the accessories I purchased wrong and it would cause more damage if I was to have it fixed properly. More
Oxmoor Ford was fantastic. Scheduled an appointment for a recall component, oil change and tire rotation and one hour later my truck was ready. The staff was friendly, helpful Scheduled an appointment for a recall component, oil change and tire rotation and one hour later my truck was ready. The staff was friendly, helpful and I'm looking forward to continue my business with Oxmoor. More